827 Lancaster Dr Ne Reviews

Read reviews from customers who used our services at 827 Lancaster Dr Ne


Total reviews

134


Average Rating

4.3/5

August 13, 2026
Overall rating

The service was under warranty so no cost technician was helpful and answered all of our questions very pleased with the service

Patrick D,

Customer service response - Thank you for your feedback, Patrick! We're glad to hear the technician was helpful and that you were pleased with the service under warranty.

Sears Home Services on 1786648047523

July 08, 2026
Overall rating

Gladys C,

Customer service response - Thank you for the amazing 5-star review, Gladys! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783499439611

June 30, 2026
Overall rating

Jonel is great! He knows his stuff!! As for Sears, not so much. 3 cancelled appointments and finally I get my refrigerator fixed. Two months without a refrigerator is ridiculous. I would like to be reimbursed for all the food I lost ($350.00) & the full Master Agreement ($537.84). I have filed with American Arbitration Association.

Sue G,

Customer service response - Thank you for your feedback, Sue! We're glad to hear Jonel provided great service, and we apologize for the inconvenience with the appointments and your refrigerator. Please contact us directly to discuss your concerns further.

Sears Home Services on 1782863366154

June 26, 2026
Overall rating

Exceptional service - thoughtful and careful approach diagnosing the issue. Fixed issues. Cleaned and completely restored our Opal 2.0 icemaker.

Lindsay N,

Customer service response - Thank you for your feedback, Lindsay! We're glad to hear you found our service exceptional and that your Opal 2.0 icemaker was thoroughly restored.

Sears Home Services on 1782510496947

June 08, 2026
Overall rating

Friendly and efficient. Explained things well.

jennie K,

Customer service response - Thank you for your feedback, Jennie! We're glad to hear you found our service friendly, efficient, and well-explained.

Sears Home Services on 1781011883455

June 04, 2026
Overall rating

Sarah was great. Very knowledgeable and able to quickly diagnose and repair the issue. Very happy.

David P,

Customer service response - Thank you for your feedback, David! We're glad to hear Sarah was knowledgeable and quickly resolved the issue.

Sears Home Services on 1780573957630

May 29, 2026
Overall rating

Jim was great! Answered a lot of questions and was kind, courteous, and efficient.

Sidran O,

Customer service response - Thank you for your feedback, Sidran! We're glad to hear Jim was kind, courteous, and efficient while answering your questions.

Sears Home Services on 1780087410981

April 22, 2026
Overall rating

Easy getting an appointment for repair for my washing machine. Bruce the technician was very efficient, courteous and informative on any questions that i had.

Margaret,

Customer service response - Thank you for your feedback, Margaret! We're glad to hear Bruce was efficient, courteous, and informative, and that scheduling your washing machine repair was easy.

Sears Home Services on 1776891944449

April 14, 2026
Overall rating

Erica D,

Customer service response - Thank you for the amazing 5-star review, Erica! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776205144556

January 15, 2026
Overall rating

Dwayne N,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1768527444511

Showing 1 - 10 reviews

Pagination
Pagination
See all details for 827 Lancaster Dr Ne