827 Lancaster Dr Ne Reviews

Read reviews from customers who used our services at 827 Lancaster Dr Ne


Total reviews

134


Average Rating

4.3/5

April 24, 2025
Overall rating

Must S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1745455675599

April 24, 2025
Overall rating

Got to the problem professionally and quickly. Part ordered and new appointment made to install. Fixed dryer too.

Nadine T,

Customer service response - Thank you for your positive feedback, Nadine! We're glad to hear our service was professional and efficient in addressing both issues.

Sears Home Services on 1745453284323

April 24, 2025
Overall rating

Great service. Got to the problem professionally and quickly. Ordered part and scheduled new appointment to install already! Thank you

Nadine T,

Customer service response - Thank you for your positive feedback, Nadine! We're glad to hear our service was professional and efficient in addressing the issue.

Sears Home Services on 1745452845493

April 14, 2025
Overall rating

Bruce was very friendly & informative about what he was doing. He was respectful of our home & worked quickly. He was also very sweet to our cat

Myra K,

Customer service response - Thank you for your positive feedback, Myra! We're glad to hear Bruce was friendly, informative, and respectful during his visit.

Sears Home Services on 1744592084776

April 07, 2025
Overall rating

Great customer service ! Quick at repairing , and excellent communication.

Lorie S,

Customer service response - Thank you for your positive feedback, Lorie! We're glad to hear you were pleased with our quick repair and excellent communication.

Sears Home Services on 1744078382540

April 03, 2025
Overall rating

Pleasant, knowledgeable , and competent. Thanks!

Everett M,

Customer service response - Thank you for your positive feedback, Everett! We're glad to hear our service was pleasant, knowledgeable, and competent.

Sears Home Services on 1743641578969

March 24, 2025
Overall rating

Showed up early today. Identified and fixed the problem immediately.

David G,

Customer service response - Thank you for your positive feedback, David! We're glad to hear our technician was prompt and efficient in resolving the issue.

Sears Home Services on 1742868418219

March 13, 2025
Overall rating

Ashley G,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1741916011643

December 03, 2024
Overall rating

I would rate the service tech as excellent, he was very polite and fixed our washing machine quickly. However, the daily to twice a day text messages, for 2 weeks, to confirm my appointment was extremely excessive and irritating. It made me feel harassed and that Sears wasn't keeping track of my responses. After I confirm the appointment once that should be enough.

William G,

Customer service response - Thank you for your feedback, William. We're glad to hear you were pleased with the technician's service, and we apologize for the excessive notifications.

Sears Home Services on 1733288409521

December 01, 2024
Overall rating

he did a great job very good person

david N,

Customer service response - Thank you for your positive feedback, David! We're glad to hear you were pleased with the service.

Sears Home Services on 1733038705741

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