827 Lancaster Dr Ne Reviews
Read reviews from customers who used our services at 827 Lancaster Dr Ne
Total reviews
132
Average Rating
4.3/5
Friendly and new what the problem was
Mickey P,
Customer service response - Thank you for your positive feedback, Mickey! We're glad to hear our technician was friendly and knowledgeable about the problem.
Sears Home Services on 1750375378604
Finally fixed the problem. Not serviceman's fault.
Candice S,
Customer service response - Thank you for your feedback, Candice! We're happy to hear the problem is finally fixed.
Sears Home Services on 1750042674535
Benjamin R was great in his knowledge and his professionalism! Great info on our issue with our fridge and suggestions on what to replace and fix. Thank you Benjamin! He was also punctual! The app Sears repair uses to alert me of his arrival time and text reminders of our appt is very thorough and informational.
Vicki C,
Customer service response - Thank you for your positive feedback, Vicki! We're glad to hear Benjamin was knowledgeable, professional, and punctual, and that you found our app helpful.
Sears Home Services on 1748305034461
Kathy,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747614789784
Toney H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747272790733
Jonel was prompt and effecient. He diagnosed our problem, explained it clearly, gave us 4 options and understood why we did not want to have the freezer repaired at a cost of over $800.00. We thanked him for his time and effort.
Catherine H,
Customer service response - Thank you for your positive feedback, Catherine! We're glad to hear Jonel was prompt, efficient, and clear in explaining your options.
Sears Home Services on 1746398414018
Tamara S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1746145372390
James was excellent very knowledgeable about the product that he was repairing. Excellent job, very quick.
Thomas A,
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear James was knowledgeable and quick in completing the repair.
Sears Home Services on 1745534808831
Must S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1745455675599
Got to the problem professionally and quickly. Part ordered and new appointment made to install. Fixed dryer too.
Nadine T,
Customer service response - Thank you for your positive feedback, Nadine! We're glad to hear our service was professional and efficient in addressing both issues.
Sears Home Services on 1745453284323