827 Lancaster Dr Ne Reviews

Read reviews from customers who used our services at 827 Lancaster Dr Ne


Total reviews

132


Average Rating

4.3/5

June 19, 2025
Overall rating

Friendly and new what the problem was

Mickey P,

Customer service response - Thank you for your positive feedback, Mickey! We're glad to hear our technician was friendly and knowledgeable about the problem.

Sears Home Services on 1750375378604

June 15, 2025
Overall rating

Finally fixed the problem. Not serviceman's fault.

Candice S,

Customer service response - Thank you for your feedback, Candice! We're happy to hear the problem is finally fixed.

Sears Home Services on 1750042674535

May 27, 2025
Overall rating

Benjamin R was great in his knowledge and his professionalism! Great info on our issue with our fridge and suggestions on what to replace and fix. Thank you Benjamin! He was also punctual! The app Sears repair uses to alert me of his arrival time and text reminders of our appt is very thorough and informational.

Vicki C,

Customer service response - Thank you for your positive feedback, Vicki! We're glad to hear Benjamin was knowledgeable, professional, and punctual, and that you found our app helpful.

Sears Home Services on 1748305034461

May 19, 2025
Overall rating

Kathy,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747614789784

May 14, 2025
Overall rating

Toney H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747272790733

May 04, 2025
Overall rating

Jonel was prompt and effecient. He diagnosed our problem, explained it clearly, gave us 4 options and understood why we did not want to have the freezer repaired at a cost of over $800.00. We thanked him for his time and effort.

Catherine H,

Customer service response - Thank you for your positive feedback, Catherine! We're glad to hear Jonel was prompt, efficient, and clear in explaining your options.

Sears Home Services on 1746398414018

May 02, 2025
Overall rating

Tamara S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1746145372390

April 24, 2025
Overall rating

James was excellent very knowledgeable about the product that he was repairing. Excellent job, very quick.

Thomas A,

Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear James was knowledgeable and quick in completing the repair.

Sears Home Services on 1745534808831

April 24, 2025
Overall rating

Must S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1745455675599

April 24, 2025
Overall rating

Got to the problem professionally and quickly. Part ordered and new appointment made to install. Fixed dryer too.

Nadine T,

Customer service response - Thank you for your positive feedback, Nadine! We're glad to hear our service was professional and efficient in addressing both issues.

Sears Home Services on 1745453284323

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