827 Lancaster Dr Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tekalign M
Technician came over just in time . He asked a detailed infom about the problem on the Washing Machine . He inspected it and cheched every part.Made fixes , run it and set it to normal operation,explained what the issue was . Machine is perfect . Thanks.
Customer service response - Thank you for sharing your detailed experience with our technician! We're delighted to hear that your washing machine is now running perfectly.
Sears Home Services on September 09, 2024
Sam B
Thank you for your help
Customer service response - Thank you for your kind words, Sam! We're glad we could assist you.
Sears Home Services on September 05, 2024
Donna K
Very knowledgeable and polite. Professional and helpful, and patient with explanations.
Customer service response - Thank you for your kind words, Donna! We're delighted to hear that our team's professionalism and patience met your expectations.
Sears Home Services on September 04, 2024
Jon B
Awesome. Thanks very much!
Customer service response - Thank you for the awesome review, Jon! We're thrilled you had a positive experience with our service.
Sears Home Services on September 04, 2024
Lee H
Efficient, knowledgeable and personable
Customer service response - Thank you for taking the time to acknowledge our team's efficiency, knowledge, and personability. We're thrilled to have met your expectations!
Sears Home Services on August 08, 2024
Regan C
My tech took care of me quickly and inexpensively. Thank you.
Customer service response - We're delighted to hear our technician provided you with efficient and affordable service! Thank you for sharing your positive experience.
Sears Home Services on August 08, 2024
Douglas Q
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 07, 2024
Candice S
He was very knowledgeable, quick and friendly and did a good job. Thank you!
Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service.
Sears Home Services on August 04, 2024
Kathi H
Super impressed. Discovered my washer not completing the cycle. Looked online for Whirlpool repair. Booked an appointment for the soonest repair possible, which was a few hours away. Jim confirmed appointment as promised. He let me know when he was on his way. Arrived promptly. Repaired machine with a part he had in stock. Explained everything to me about the repair, emailed an invoice and left. This all happened in a half hour. Couldn't be more thrilled. Thank you Jim. I wish all transactions could be as smooth as this.
Customer service response - Thank you for sharing your positive experience with Jim and our service! We're thrilled to hear that your repair was handled promptly and smoothly.
Sears Home Services on July 30, 2024
Angela D
James was nice. After almost a month, due to part delivery delay, he was able to get my dryer working in less than 15 min. Very appreciative.
Customer service response - Thank you for acknowledging James's effort and your patience with the part delivery delay. We're glad your dryer is working again!
Sears Home Services on July 30, 2024
