5000 Great Northern Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Amazing job!
Tech was polite and very helpful, quickly fixed the problem.
Chris F, Westlake, OH
Fast and easy
He was great, personable and professional. Explained in detail what happened and why there was a malfunction. Made the change which lasted 15-20mins. Looking forward to using the washer again
Jonathan, Olmsted Falls, OH
Dryer repair
David was great. Professional, courteous, knew what he was doing. My issue though is beyond David's control. His device was giving him false information. He said the system told him parts were NLA. he assured me they were, but because of the system malfunction he couldn't even give me a price because sears "system" was acting up Based on his 35 years experience, he gave me a ballpark quote. $600 for 4 replacement rollers made out of China? More than the steel and motor and heating element? These rollers are no more than $1.00 each. I will never buy an LG again but to reiterate, David was great
Brian R, Bay Village, OH
Excellent work by Tim!
I had a wonderful experience with Tim. He called about 15-20 minutes before his arrival. He was very attentive when I explained the issues. He figured out the problem, explained it to me and fixed it all within a short amount of time. Tim should get a raise.
Elizabeth G, Avon Lake, OH
Sears repair specialist
Friendly, and knowledgeable person who respected my home ( putting on shoe covers) and gave me good advice on my refrigerator. Thank you James! Be safe!
Jane L, Westlake, OH
Very helpful!
Great insight not just on the dryer but on other appliances as well.
Daniel M, Olmsted Falls, OH
Snowblower repair
The technician kept me apprised of his arrival and was courteous. Explanation was given for the repairs and old part shown to customer.
Sandy J, Fairview Park, OH
Follow up
Dave followed up and corrected a sensor wire that needed attaching.
Jim, Rocky River, OH
Nice job
David diagnosed the problem, suggested options and completed heating element install timely.
Jim, Rocky River, OH
Great job
Knowledgeable, prompt and professional. I was up and running in no time
Steve K, Westlake, OH
