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5000 Great Northern Mall Reviews
Read reviews from customers who used our services at 5000 Great Northern Mall
Total reviews
196
Average Rating
4.8/5
Gerald
Gerald didn't take easy way out and say he couldn't remove melt from heating coil. He went to work with simplest of tools and did a thorough job. No residue left and no smell after.
Sharon C,
Olmsted Falls, OHDavid is the best!
Not only did he arrive earlier than I expected, but he also went right to work and solved my problem immediately with tools and knowhow to finish in less than an hour. Advice offered on drainage issues were gladly accepted and he delt with another issue I had not known about. All-in-all, it was a great service call, and I highly recommend David as a service technician for any of Sears appliance needs.
Karen L,
North Olmsted, OHDryer Repair
The Maytag dryer repair man was very competent and courteous. Thank you for a great experience
Nancy M,
Olmsted Twp, OHDryer reoair
Mr David did a very nice job professional and dryer fixed thank you very much
Mary B,
Olmsted Twp, OHFreezer repair
He was prompt and courteous. Knowledgeable about the product needing repair.
Douglas H,
Avon Lake, OHWould request his service again
Nathaniel was prompt and conscientious when he serviced our refrigerator. He was knowledgeable about our particular brand and provided resources for us to maintain this refrigerator in the future. He installed the piece quickly and was careful in making sure we were comfortable with what he did. I would highly recommend him to anyone that needs help with refrigerator needs.
Mary W,
North Olmsted, OHWonderful!!
Frank was very helpful, kind, and knowledgeable. Straight up about costs and what washers are worth their value. I highly recommend and appreciate his service! Thanks Frank!!!
Meghan R,
Cleveland, OH5 star tech
George is the absolute best!! Always explains everything and gives you tips on how to maintain your equipment!! Highly recommend!
Deirdre N,
Olmsted Falls, OHFrank
Frank was the most knowledgeable technician we've had by far.. he did a fantastic job
Jenny M,
Bay Village, OHBuyer Beware
We used Sears to repair our dryer belt. We knew what the issue was, gave Sears model/serial number, and pictures. They Sent the tech out without any parts and then charged us $100 more than the high average price for the service. They 'waived' the diagnosis fee, but we basically paid that, the repair, and then some. It cost us 50% of a new dryer to replace a belt. Sears will probably never will enter our home again - priced too high and not organized enough to send parts requiring multiple visits. Both techs were nice people and knowledgeable - reason for 5 stars. Sears would Have received one or two stars for their business. Also, Sears is completely AI and will not be able To speak to someone - only computer until a tech reaches your home.
Joseph T,
Avon Lake, OH