5000 Great Northern Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ice maker fixed
Great customer service! Completed the job.I love my home warranty
Vicki C, Olmsted Twp, OH
Courteous and knowledgeable
Tim was a great service tech. I asked him to use shoe covers and he had no problem with it. He also wore a mask and gloves which made me more comfortable with his visit. His knowledge of the appliance was impressive. If I need service again, he is the tech I want.
Kori, Avon Lake, OH
Craftsman LT1000 Tractor repair
Arrived right on time. Provided explanation of what needed to be done. Provided helpful tips. Excellent repore and professional.
Khalid M, Westlake, OH
samsung refrigerator
Dave was great. We had a problem with vibration behind the refrigerator and ice build up inside and under the big bottom tray. He had to take out the back panel inside the refrigerator where there was ice build up, defrost the ice, replace the defrost sensor and a few other things. Took a long time but he was really patient, fixed everything apparently and cleaned up after he was done. He was a pleasure to deal with.
Cyrilla K, Westlake, OH
Fast thorough and accurate
David arrived at my home - introduced himself - listed to my concerns - inspected my washer and diagnosed the problem. Then quickly repaired and gave me advice going forward. He then suggested my dryer be serviced while he was here. In doing so he discovered the vent was split and leaking! I am very grateful for his due diligence and feel co dude y my washer and dryer are in good working order now.
Theresa C, Lakewood, OH
Wonderful help
Straightforward, experienced, identified the issue and repaired rapidly. Professional and friendly.
Michael C, Bay Village, OH
Frank
Frank was on time, thorough, and friendly. We would recommend him.
Judy&Jeff C, Rocky River, OH
David
He was polite and efficient. Explained the problem well.
Andrea G, Avon, OH
Freezer repair
James arrived on time and communicated prior to his visit and during very well. He fixed our problem in a timely manner. I hope his diagnosis of the problem was correct. Looks good so far.
Anthony G, Rocky River, OH
Refrigerator issue solved
David was wonderful. Very knowledgeable and helpful. Happy that he was my technician today!
Antonietta B, Westlake, OH
