3457 Towne Blvd Reviews

Read reviews from customers who used our services at 3457 Towne Blvd


Total reviews

105


Average Rating

4.4/5

June 03, 2026
Overall rating

Nichole M,

Customer service response - Thank you for the amazing 5-star review, Nichole! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780526059428

May 19, 2026
Overall rating

The techs were amazing, the AI scheduling service was not.

Brittany R,

Customer service response - Thank you for your feedback, Brittany! We're glad to hear the techs were amazing, and we apologize for any inconvenience caused by the scheduling service.

Sears Home Services on 1779210472705

May 05, 2026
Overall rating

Technician was great. However not sure what the heck wrong with your scheduling. I was cancelled half a dozen time . Not sure if it is software issue or staffing issue.

John B,

Customer service response - Thank you for your feedback, John! We're glad to hear the technician was great, and we apologize for the inconvenience caused by the scheduling issues.

Sears Home Services on 1778080146791

April 18, 2026
Overall rating

Cherie B,

Customer service response - Thank you for the amazing 5-star review, Cherie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776537174743

April 09, 2026
Overall rating

Duane was very helpful and quickly resolved our issue!

Haley W,

April 02, 2026
Overall rating

Technician was great but customer service was terrible.

Ronald M,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1775170586059

March 15, 2026
Overall rating

Stephanie B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1773623883606

March 09, 2026
Overall rating

melissa C,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773015906257

March 04, 2026
Overall rating

Investigation and analysis was quick. Very knowledgeable person.

Bharathi B,

Customer service response - Thank you for your feedback, Bharathi! We're glad to hear our technician was quick and knowledgeable in their investigation and analysis.

Sears Home Services on 1772584489009

February 26, 2026
Overall rating

Technician arrived the very next day after first contact with Sears and diagnosed my issue. Replacement part arrived next day!!!!! Unfortunately I had to wait 5 days for my next appointment!! It was difficult preserving all the refrigerator contents !!!

Richard M,

Customer service response - Thank you for your feedback, Richard! We're glad our technician responded quickly and diagnosed the issue, but sorry for the delay in the follow-up appointment.

Sears Home Services on 1772155904984

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