3457 Towne Blvd Reviews
Read reviews from customers who used our services at 3457 Towne Blvd
Total reviews
126
Average Rating
4.4/5
Robert B,
Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789830937480
Prior to Alex’s arrival, I received a text message that he was on his way. Upon arrival, he immediately put on shoe covers before entering my home; each time he re-entered. Alex diagnosed the issue concerning my HVAC system and then provided an explanation of what the repair would entail. Once Alex completed the repair, he discussed the details of the repair. Alex is very professional, as well as friendly and personable. Thank you Alex!
Shiloh C,
Customer service response - Thank you for your feedback, Shiloh! We're glad to hear Alex was professional, friendly, and provided clear communication throughout the repair process.
Sears Home Services on 1788385339015
Tom M,
Customer service response - Thank you for the amazing 5-star review, Tom! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788374850160
scott W,
Customer service response - Thank you for the amazing 5-star review, Scott! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788224365925
Tina S,
Customer service response - Thank you for the amazing 5-star review, Tina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788222301781
Eddie F,
Customer service response - Thank you for the amazing 5-star review, Eddie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788181921614
Jim W,
Customer service response - Thank you for the amazing 5-star review, Jim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786112837972
David T,
Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785961967234
The technician was really nice and he went over beyond to make sure I received all great service My AC system wasn’t working and he fixed it . Thanks a lot for your service and I will recommend this guy for my next service.
Riziki A,
Customer service response - Thank you for your feedback, Riziki! We're glad to hear the technician went above and beyond to provide great service and fix your AC system.
Sears Home Services on 1785245220514
Susan S,
Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784754248297
The technician was great, very friendly.
Diane S,
Customer service response - Thank you for your feedback, Diane! We're glad to hear the technician was great and very friendly.
Sears Home Services on 1782848923224
Was very helpful and explained what needed to be done. Advised to get a new furnace and that financing was offered. Appreciated being seen today.
Diana H,
Customer service response - Thank you for your feedback, Diana! We're glad to hear you found our service helpful and appreciated the advice and timely visit.
Sears Home Services on 1781898413988
Very friendly and knowledgeable service representative who completed the task of fixing our refrigerator. We appreciated his thoroughness and neatness.
Karen M,
Customer service response - Thank you for the amazing 5-star review, Karen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781716761134
Sean was awesome!
Jason H,
Customer service response - Thank you for your feedback, Jason! We're glad to hear Sean was awesome during your service.
Sears Home Services on 1781369165293
Nich explained what the wires were and checked everything out. We're good to go.
Matt W,
Customer service response - Thank you for your feedback, Matt! We're glad to hear Nich explained everything clearly and ensured everything was in order.
Sears Home Services on 1781293644298
Duane did an excellent job on the repair of our dishwasher. He was knowledgeable and explained things well. I highly recommend Duane and the Sears Appliance Repair.
Ann,
Customer service response - Thank you for your feedback, Ann! We're glad to hear Duane did an excellent job and provided knowledgeable explanations for your dishwasher repair.
Sears Home Services on 1781187173721
Nichole M,
Customer service response - Thank you for the amazing 5-star review, Nichole! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780526059428
The techs were amazing, the AI scheduling service was not.
Brittany R,
Customer service response - Thank you for your feedback, Brittany! We're glad to hear the techs were amazing, and we apologize for any inconvenience caused by the scheduling service.
Sears Home Services on 1779210472705
Technician was great. However not sure what the heck wrong with your scheduling. I was cancelled half a dozen time . Not sure if it is software issue or staffing issue.
John B,
Customer service response - Thank you for your feedback, John! We're glad to hear the technician was great, and we apologize for the inconvenience caused by the scheduling issues.
Sears Home Services on 1778080146791
Cherie B,
Customer service response - Thank you for the amazing 5-star review, Cherie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776537174743
Duane was very helpful and quickly resolved our issue!
Haley W,
Technician was great but customer service was terrible.
Ronald M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1775170586059
Stephanie B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773623883606
melissa C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773015906257
Investigation and analysis was quick. Very knowledgeable person.
Bharathi B,
Customer service response - Thank you for your feedback, Bharathi! We're glad to hear our technician was quick and knowledgeable in their investigation and analysis.
Sears Home Services on 1772584489009