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3457 Towne Blvd Reviews
Read reviews from customers who used our services at 3457 Towne Blvd
Total reviews
105
Average Rating
4.4/5
Very nice and helpful
Timothy M,
Customer service response - Thank you for your kind words and for taking the time to leave a review. We are glad to hear that our service was helpful to you.
Sears Home Services on 1707197180037
Luis M,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1706488597455
He was very polite. Drove to pick up a part to install so I didn’t have to wait for one to be delivered.
Mariann S,
Sean did a great job on our furnace, I would highly recommend him.
Jeff N,
Charles B,
Ocindi G,
Rex W,
Technician was knowledgeable, competent and efficient
Michael H,
Customer service response - Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that our technician provided knowledgeable, competent, and efficient service.
Sears Home Services on 1707191587318
Due to having to schedule 5 different days (all two weeks apart) I have told all family members not to use Sears for repairs. Harold did well but I think Sears over scheduled service.
Lane R,
Customer service response - We apologize for the inconvenience you experienced with scheduling, Lane. We're glad to hear Harold did well, and we appreciate your feedback as it helps us improve.
Sears Home Services on 1724811331508
This is truly frustrating. The scheduling process is useless. Supposedly, you can give them your info on the machine so they know ahead of time what is wrong and can bring appropriate parts. But the program will not let me send the info in. So I had to pay over $100 for a service call only to be told parts were no longer available.
Wanda D,
Customer service response - We apologize for the frustration with the scheduling process, Wanda. We appreciate your feedback and will work on improving our system to prevent this issue in the future.
Sears Home Services on 1760316455975
