Appointment Lookup
802-552-4364
3457 Towne Blvd Reviews
Read reviews from customers who used our services at 3457 Towne Blvd
Total reviews
105
Average Rating
4.4/5
When the repairman came to look at our ice maker, he did not even unhook anything or attempt to see what was wrong. He literally opened our freezer, took out the ice bin, and told me it needed replaced. What a joke.
Lorraine H,
Customer service response - We're really sorry to hear about your experience, Lorraine. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1749775708574
Received a denial from our home warranty company due to the tech saying it was mismatched equipment…. Had another company come out for a second opinion. After a thorough inspection the compressor was bad, however, it was not due to mismatched equipment. The coil was the correct one for the outside unit, so now I have to pay out of pocket due to my home warranty taking his word on the wrongly diagnosed piece of equipment. Don’t use sears or cinch for your home warranty unless you want a wrong diagnoses resulting in a warranty denial.
Ricky H,
Customer service response - We apologize for the trouble you've faced, Ricky. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1747272150949
The technician was fine however the 8 to 5 window not even being narrowed down the night or morning if service it not acceptable. I have a job. This was terribly inconvenient and NOT good customer service.
Amy R,
Customer service response - We apologize for the trouble you've faced, Amy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744941430732
Furnace is still not working properly. Still waiting for a reply call.
Renee S,
Customer service response - We apologize for the trouble you've faced, Renee. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1729815435560
No way to contact
Jason S,
