801 Plum Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
product and the installation should begin in 12 weeks and 18 months later the job was finally completed
JEFFREY, B, Cincinnati, OH
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 16, 2022
Love our installer! Not loving corporate office.
ROBERT, R, Colerain Township, OH
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 14, 2022
Poor installation. Had to be redone. Project took over 2 years from order to completion
DAVID, P, Sharonville, OH
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 18, 2022
The worst
ROBERT, D, Cincinnati, OH
Customer service response - we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on September 04, 2022
cost 30000 walk on floor making noises hardware falling outsales says whenever person will get time will come to fix .
PREYA, S, West Chester, OH
Customer service response - Dear Preya, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on June 12, 2022
The flooring team and the door installer did excellent jobs. However I am very dissatisfied with the amount of time it took for the installations.
NATHANIEL, M, Cincinnati, OH
Customer service response - Dear Nathaniel, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on April 10, 2022
Installation issues need resolution No one to call
PATRICIA, M, Blue Ash, OH
Customer service response - Dear Patricia, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on March 06, 2022
