801 Plum Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
I was very satisfied with the work that they did and very happy with the communication we received three them
MARK, A, Southbridge, MA
Customer service response - Dear Mark, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on April 03, 2022
Purchased and installed 2 entry doors and 11 windows. I would rate the door quality and installation 10/10. Window quality 9/10
JOE, S, Cincinnati, OH
Customer service response - Dear Joe, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on April 03, 2022
Patrick Dennis and Jermaine are a great team and very professional in helping us get two bathrooms installed.
KATHY, E, New Vienna, OH
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on March 06, 2022
The installation of my kitchen floor went smoothly and quickly. It looks fantastic!
NANCY, M, Cincinnati, OH
Customer service response - Dear Nancy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on November 07, 2021
The team was really nice at the job site. Beforehand I was updated on delivery timing.
JOE, R, Loveland, OH
Customer service response - Dear Joe, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on October 31, 2021
Excellent team and the cabinets were excellent the flooring is excellent and the installing team did a wonderful job in reasonable time. Good job.
FLOYD, P, Cincinnati, OH
Customer service response - Floyd, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on October 17, 2021
It was a great experience with the Entire team
JUANITA, G, Hamilton, OH
Customer service response - Dear Juanita, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on October 03, 2021
satisfied with Shaw Carpet and LVP flooring products but not happy with the poor communication throughout the 7 month long process.
JOYCE, F, Cincinnati, OH
Customer service response - Dear Joyce, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on April 17, 2022
Took a very long time for this project but I was satisfied when it was finished. Communications wasn't very good.
CONNIE, S, Cincinnati, OH
Customer service response - Dear Connie, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on March 20, 2022
Like floor pattern work was nice no mess the quarter round and doorway transition that is Not professional finish for the price tag I had to pay.
JOSEPHINE, H, Middletown, OH
Customer service response - Dear Josephine, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on November 21, 2021