1601 Penfield Rd Unit 34 Reviews

Read reviews from customers who used our services at 1601 Penfield Rd Unit 34


Total reviews

146


Average Rating

4.6/5

June 19, 2025
Overall rating

Showed up on time, very professional and knowledgeable. I would recommend them

David O,

Customer service response - Thank you for your positive feedback! We're glad to hear that our team was professional, knowledgeable, and punctual.

Sears Home Services on 1750375436272

June 16, 2025
Overall rating

Terrific.

Manuel R,

Customer service response - Thank you for your positive feedback, Manuel! We're glad to hear that you had a terrific experience with our service.

Sears Home Services on 1750118287866

June 03, 2025
Overall rating

Tyler arrived on time and as scheduled. He did diagnostics on washer and everything checked out. Determined that issue was caused by my inappropriate response in trying to correct off balance load. Tyler gave me information on how to prevent this from happening again. Tyler was friendly, professional and knowledgeable and I enjoyed working with him.

Jean F,

Customer service response - Thank you for your positive feedback, Jean! We're glad to hear that Tyler was friendly, professional, and knowledgeable in resolving your washer issue and providing helpful information.

Sears Home Services on 1749007103571

May 28, 2025
Overall rating

Tyler was knowledgeable, helpful, & the best!

Carole F,

Customer service response - Thank you for your positive feedback, Carole! We're delighted to hear that Tyler was knowledgeable, helpful, and provided the best service.

Sears Home Services on 1748393772357

May 27, 2025
Overall rating

Tech was courteous and professional - washer motor was shot, but he also noticed metal shavings indicating the suspension system was also failing - he recommended not repairing the unit

Robert A,

Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that our tech was courteous and professional in assessing your washer's condition.

Sears Home Services on 1748304692929

May 27, 2025
Overall rating

Our appliance repair guy was awesome

robert S,

Customer service response - Thank you for your positive feedback, Robert! We're delighted to hear that your appliance repair experience was awesome.

Sears Home Services on 1748304692215

May 21, 2025
Overall rating

William was courteous and explained the problem (and options) clearly.

Julie D,

Customer service response - Thank you for your positive feedback, Julie! We're glad to hear that William was courteous and provided clear explanations of the problem and options.

Sears Home Services on 1747884272136

May 15, 2025
Overall rating

James P,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1747361208361

May 12, 2025
Overall rating

Timely, professional, personal. Quick and excellent. Thank you, Patrick!

Kathy M,

Customer service response - Thank you for your positive feedback, Kathy! We're delighted to hear that Patrick provided timely, professional, and excellent service.

Sears Home Services on 1747092887695

May 04, 2025
Overall rating

Conrad was knowledgeable, polite, friendly and found the problem with our fridge immediately, I would definitely recommend him

Tom P,

Customer service response - Thank you for your positive feedback, Tom! We're delighted to hear that Conrad was knowledgeable, polite, and friendly in resolving your fridge issue.

Sears Home Services on 1746398771735

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