1601 Penfield Rd Unit 34 Reviews

Read reviews from customers who used our services at 1601 Penfield Rd Unit 34


Total reviews

146


Average Rating

4.6/5

August 06, 2026
Overall rating

Quick and easy, knowledgeable (the machine is at least 25 years old) and nice to talk to.

Brian C,

Customer service response - Thank you for your feedback, Brian! We're glad to hear the service was quick, easy, and knowledgeable, especially with your 25-year-old machine.

Sears Home Services on 1786118022732

July 31, 2026
Overall rating

Martha G,

Customer service response - Thank you for the amazing 5-star review, Martha! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785530294268

June 25, 2026
Overall rating

Very polite and efficient. Explained everything and made sure it worked before he left.

Jesse W,

Customer service response - Thank you for your feedback, Jesse! We're glad to hear you found the service polite, efficient, and thorough in ensuring everything worked before leaving.

Sears Home Services on 1782411067149

June 24, 2026
Overall rating

Patrick diagnosed our faulty Samsung Oven and reported in to our extended warranty broker. He was punctual, polite, clean and efficient. A true gentleman. I highly recommend him.

Rick B,

Customer service response - Thank you for your feedback, Rick! We're glad to hear Patrick was punctual, polite, and efficient in diagnosing your Samsung oven, and we appreciate your recommendation.

Sears Home Services on 1782404047733

June 21, 2026
Overall rating

Kelli B,

Customer service response - Thank you for the amazing 5-star review, Kelli! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782046203556

May 29, 2026
Overall rating

James S,

Customer service response - Thank you for the amazing 5-star review, James! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780081258327

May 22, 2026
Overall rating

Tyler took care of our Zline Gas Oven in 30 minutes. Clean and efficient. Very friendly technician and 5plus stars

Chef F,

Customer service response - Thank you for your feedback, Chef Joe! We're glad to hear Tyler was friendly, efficient, and provided excellent service for your Zline Gas Oven.

Sears Home Services on 1779490225522

May 22, 2026
Overall rating

The technician was very experienced and resolved the problem and explained the details to me.

Billy W,

Customer service response - Thank you for your feedback, Billy! We're glad to hear the technician was experienced and provided a detailed explanation of the problem resolution.

Sears Home Services on 1779477666106

May 12, 2026
Overall rating

Thoughtful and professional. Advised me of the repair every step of the way.

Christine M,

Customer service response - Thank you for your feedback, Christine! We're glad to hear the service was thoughtful and professional, and that you were kept informed throughout the repair process.

Sears Home Services on 1778685644807

May 08, 2026
Overall rating

Technician was very knowledgeable. I do not like your messaging system however it is very annoying. You send multiple messages about appointments. You offer to change appointments when parts are available sooner and I reply that it is OK, but there is no confirmation that the appointment has been changed? It was very confusing to know when my appointment was? I was left hanging and not sure if it was Thursday or Friday?

Connie G,

Customer service response - Thank you for your feedback, Connie! We're glad to hear the technician was knowledgeable, and we apologize for the confusion caused by our messaging system.

Sears Home Services on 1778238610944

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