1601 Penfield Rd Unit 34 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tom S
The service technicians are all excellent including Brett, Tyler, & Conrad. Unfortunately I had a lot of dialog with your computer driven messages which were totally frustrating. This project took at least 3 months to complete I did learn to never an earlier appointment date because twice no one showed up On time you computer accused me of rescheduling - glad it’s over.
Customer service response - Thank you for your feedback, Tom! We're pleased to hear that Brett, Tyler, and Conrad provided excellent service, and we apologize for the frustration with our automated messages.
Sears Home Services on November 26, 2024
Mary C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 18, 2024
Lori S
The service technicians were wonderful !
Customer service response - Thank you for your positive feedback, Lori! We're delighted to hear that our service technicians were wonderful.
Sears Home Services on November 13, 2024
Dave R
On time courteous, knowledgeable and explained the problem.
Customer service response - Thank you for your positive feedback, Dave! We're pleased to hear that our team was on time, courteous, and knowledgeable in explaining the problem.
Sears Home Services on November 11, 2024
Jenalee H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 06, 2024
Barry M
Kevin is great , great service and walked me through the repair, When you call A&E try and get Kevin !
Customer service response - Thank you for your positive feedback, Barry! We're delighted to hear that Kevin provided great service and guided you through the repair process.
Sears Home Services on October 29, 2024
Barry M
Customer service response - Thank you for your positive feedback, Barry! We're delighted to hear that Kevin provided great service and guided you through the repair process.
Sears Home Services on October 29, 2024
Gerry S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 27, 2024
Ron L
Curt was great
Customer service response - Thank you for your positive feedback, Ron! We're delighted to hear that Curt provided great service.
Sears Home Services on October 14, 2024
Darlene B
Kevin was fantastic
Customer service response - Thank you for your positive feedback, Darlene! We're delighted to hear that Kevin provided fantastic service.
Sears Home Services on September 30, 2024
