1601 Penfield Rd Unit 34 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (83 reviews)

Anjali S

April 07, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 07, 2025

Kamini J

April 03, 2025

Patrick was very professional and thorough

Source: Google

Customer service response - Thank you for your positive feedback, Kamini! We're glad to hear that Patrick provided professional and thorough service.

Sears Home Services on April 02, 2025

Denise F

March 30, 2025

Quick and knowledgeable! Great service.

Source: Google

Customer service response - Thank you for your positive feedback, Denise! We're glad to hear that you received quick and knowledgeable service.

Sears Home Services on March 30, 2025

K W

February 24, 2025

Professional and friendly.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear that our team was professional and friendly.

Sears Home Services on February 24, 2025

Heather P

January 14, 2025
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 14, 2025

Troy G

January 02, 2025

Pat clearly communicated the issue with our dishwasher, the options we had available and then planned out the material order such that he could come back at a time that worked for us. An absolute phenomenal experience. Thank you Sears. Thank you Pat.

Source: Google

Customer service response - Thank you for your positive feedback, Troy! We're delighted to hear that Pat provided clear communication and a phenomenal experience with your dishwasher service.

Sears Home Services on January 02, 2025

Rick L

December 16, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on December 16, 2024

Chuck S

December 16, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on December 16, 2024

Tom S

November 26, 2024

The service technicians are all excellent including Brett, Tyler, & Conrad. Unfortunately I had a lot of dialog with your computer driven messages which were totally frustrating. This project took at least 3 months to complete I did learn to never an earlier appointment date because twice no one showed up On time you computer accused me of rescheduling - glad it’s over.

Source: Google

Customer service response - Thank you for your feedback, Tom! We're pleased to hear that Brett, Tyler, and Conrad provided excellent service, and we apologize for the frustration with our automated messages.

Sears Home Services on November 26, 2024

Mary C

November 18, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on November 18, 2024

Average Rating: 4.4/5 (83 reviews)