Appointment Lookup
802-552-4364
1601 Penfield Rd Unit 34 Reviews
Read reviews from customers who used our services at 1601 Penfield Rd Unit 34
Total reviews
146
Average Rating
4.6/5
After a long wait for my repair, it was amazing to have the technicians quickly fix my microwave
ann K,
Very punctual, courteous, knowledgeable. Never pressured me and was honest and up front about our repair!
Kathy C,
Gray W,
Randy is the knowledgeable and fast working. Truly perfect service. Thanks
Leo R,
James A,
Quick and hopefully effective
Irene B,
Customer service response - Hi Irene, thank you for taking the time to leave us a rating. We appreciate your feedback on your recent experience with Sears Appliance Repair. If there are specific aspects you'd like us to address or improve upon, feel free to share your thoughts. We value your input and hope to serve you again in the future.
Sears Home Services on 1705464696524
R C,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1766025382377
Sears technician came within the time allotted, he was polite and friendly. Looked up the problem on his phone for my washing machine. He diagnosed . Cleaned the filter at my request. Machine is working well.
Shahla F,
Customer service response - Thank you for your feedback, Shahla! We're glad to hear that our technician was polite, friendly, and resolved the issue with your washing machine.
Sears Home Services on 1743988251395
Service technicians were very good and made the necessary repair. What was not good is that Sears Appliance Repair gave us a time from 8 a.m.- 5 p.m. for repair. How many people can take an entire day off for a faulty oven repair? Moreover, because it required a part order, so a 2nd visit had to be scheduled with another 8 a.m. -5 p.m. ETA. This is rating is not a reflection of the technicians, but is a reflection of the overall experience with Sears Appliance Repair.
Patrick L,
Customer service response - We apologize for the inconvenience of the lengthy appointment windows, Patrick. Thank you for your feedback, and we're glad the technicians were able to make the necessary repair.
Sears Home Services on 1762299909362
The filter is working but there is still a noise in the fridge that stops when we open it
Ayesha I,
Customer service response - We apologize for the ongoing noise issue, Ayesha. Please contact us directly so we can further investigate and resolve this problem for you.
Sears Home Services on 1754638689567
