4385 Albany Post Road Reviews
Showing most recent reviews from verified customers of Sears Home Services
An air conditioner and heating unit was installed.The technicians were professional informative and friendly.
GAIL, S, HARRIMAN, NY
Customer service response - Dear Gail, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on November 14, 2021
Carrier central air conditioner. The installation took two days.
HARVEY, W, Montgomery, NY
Customer service response - we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on May 16, 2022
From beginning to end the process was smooth. They were very nice men.
ELLEN, H, NEW WINDSOR, NY
Customer service response - Dear Ellen, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on April 17, 2022
Appears to have done a good job with replacing siding and cleanup.
CARL, J, Peekskill, NY
Customer service response - Dear Carl, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on April 10, 2022
There were many issues with my shower area install but the system will not let me elaborate.
WENDY, L, Wappingers Falls, NY
Customer service response - Dear Wendy, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on December 05, 2021
We had the furnace installed. The technicians was quick with the installation and friendly.
JOE, S, Larchmont, NY
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on November 07, 2021
Very slow and poor final installation poor communication beyond the sales. promised 2 weeks ended up 6 month.
ALEXANDRE, E, Sloatsburg, NY
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{[email protected]}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on November 27, 2022
Furnace noise level too high. Person who came to look at issue not helpful. Just blew us off in later email unknowingly sent to us.
ROBERT, R, Katonah, NY
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 21, 2022
worse company ever. Would never recommend to anybody. I was told they forgot about me and that it wasn't their job to reschedule me for my window.
BARBARA, P, WARWICK, NY
Customer service response - Dear Barbara, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on July 03, 2022
The worse ever-
GINA, F, YORKTOWN HEIGHTS, NY
Customer service response - Dear Gina, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on June 19, 2022
