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5400 Meadowood Mall Cir Reviews
Read reviews from customers who used our services at 5400 Meadowood Mall Cir
Total reviews
85
Average Rating
4.6/5
Kathy G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1770943685199
Joanna was fabulous! She solved the problem quickly, explained everything, was kind and polite!
Jan G,
Customer service response - Thank you for your review, Jan! We're glad to hear that Joanna was fabulous, quick in solving the problem, and kind and polite.
Sears Home Services on 1769746691160
Service Tech Joseph S. was great. Updates to status of when the service provider will arrive could be improved. I provided a phone number that does not receive texts, so maybe that played in. Updates were provided by email and with each email, I had to verify identity before being able to check status. Very annoying and I still don't understand why an email sent to me regarding a service I requested, requires verification before I'm allowed to check the status. First provided a window 8-12. First email said 9:35 arrival. Second email said 10:35 arrival. Actual arrival about 11:40. At least within the window, but the updates were annoying and no doubt inaccurate. That aside, service provided was top notch. Thanks Joseph!
Bruce C,
Customer service response - Thank you for your review, Bruce! We're glad to hear that Joseph provided top-notch service. We appreciate your feedback on the status updates and will work to improve this process.
Sears Home Services on 1769453197170
I found Joanna very professional and courteous.
Rick,
Customer service response - Thank you for your review, Rick! We're glad to hear that Joanna was professional and courteous.
Sears Home Services on 1768527106867
Michael was Fast, Friendly and did a good job! Absolutely one of our favorite service men!
Deanne P,
Customer service response - Thank you for your review, Deanne! We're glad to hear that Michael was fast, friendly, and did a good job.
Sears Home Services on 1768441842847
Very professional and knowledgeable
Lori G,
Customer service response - Thank you for your review, Lori! We're glad to hear our technician was professional and knowledgeable.
Sears Home Services on 1768181469700
Joanna is great. She found the problem immediately. Great service. Thank you
Katherine F,
Customer service response - Thank you for your review, Katherine! We're glad to hear that Joanna provided great service and quickly identified the problem.
Sears Home Services on 1766715649514
Mike was on time. Courteous and efficient. Fixed the oven door quickly and easily. Thank you
Cindy C,
Customer service response - Thank you for your review, Cindy! We're glad to hear that Mike was on time, courteous, and efficient in fixing your oven door.
Sears Home Services on 1766022677463
Joanna and her partner showed up when she promised. They were efficient and professional.
Ryan R,
Customer service response - Thank you for your review, Ryan! We're glad to hear that Joanna and her partner were efficient and professional.
Sears Home Services on 1765768079647
Professional and knowledgeable
Trudi F,
Customer service response - Thank you for your review, Trudi! We're glad to hear our technician was professional and knowledgeable.
Sears Home Services on 1765417995439
