5400 Meadowood Mall Cir Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (46 reviews)

Richard S

October 27, 2023
Source: Google

Diana D

October 23, 2023

My repair woman was professional, she fixed what was wrong with my stovetop, charged a fair price. I would have her come again to fix anything that was broken!

Source: Google

Robert C

December 21, 2023

Very knowledgeable

Source: Google

Diana M

November 07, 2023
Source: Google

Jackie B

November 08, 2023
Source: Google

John K

November 11, 2023
Source: Google

Bob W

September 02, 2024

she was here 5 mins. and diagnosed the problem. BUT the website said it was a $129 service call and I was charged $160, an there were no parts involved. WHY? For 5 mins. I want a $31 refund

Source: Google

Customer service response - Thank you for your feedback, Bob. We apologize for any confusion regarding the service charge. Please contact us directly so we can address your concerns and assist you further.

Sears Home Services on September 02, 2024

Maria B

June 30, 2024
Source: Google

Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!

Sears Home Services on June 30, 2024

Phil S

October 19, 2024

Sears Ordered the wrong parts. Had to reschedule 3 times.

Source: Google

Customer service response - We apologize for the inconvenience caused by the repeated rescheduling due to incorrect parts, Phil. Please contact us directly so we can address this issue and ensure it gets resolved.

Sears Home Services on October 20, 2024

Joseph C

March 05, 2025

Horrible customer service if you need repairs. Truly a pathetic store.

Source: Google

Customer service response - We apologize for the trouble you've faced, Joseph. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on March 05, 2025

Average Rating: 4.5/5 (46 reviews)
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