5400 Meadowood Mall Cir Reviews
Showing most recent reviews from verified customers of Sears Home Services
Diana D
My repair woman was professional, she fixed what was wrong with my stovetop, charged a fair price. I would have her come again to fix anything that was broken!
Robert C
Very knowledgeable
Diana M
Jackie B
John K
Bob W
she was here 5 mins. and diagnosed the problem. BUT the website said it was a $129 service call and I was charged $160, an there were no parts involved. WHY? For 5 mins. I want a $31 refund
Customer service response - Thank you for your feedback, Bob. We apologize for any confusion regarding the service charge. Please contact us directly so we can address your concerns and assist you further.
Sears Home Services on September 02, 2024
Maria B
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on June 30, 2024
Phil S
Sears Ordered the wrong parts. Had to reschedule 3 times.
Customer service response - We apologize for the inconvenience caused by the repeated rescheduling due to incorrect parts, Phil. Please contact us directly so we can address this issue and ensure it gets resolved.
Sears Home Services on October 20, 2024
Joseph C
Horrible customer service if you need repairs. Truly a pathetic store.
Customer service response - We apologize for the trouble you've faced, Joseph. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on March 05, 2025
Ryan W
Tech never showed up.
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on December 19, 2024
