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2115 W Roosevelt Blvd Reviews
Read reviews from customers who used our services at 2115 W Roosevelt Blvd
Total reviews
131
Average Rating
4.6/5
Boris was wuick and knew how to do the repair.
David C,
Customer service response - Thank you for your feedback, David! We're glad to hear Boris was quick and knowledgeable in handling the repair.
Sears Home Services on 1789171270827
Leslie B,
Customer service response - Thank you for the amazing 5-star review, Leslie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788278529689
Rodney did an excellent job. He was thorough in his inspection of the dishwasher, found the problem and resolved the issue. Highly recommend him as a technician.
Beth,
Customer service response - Thank you for your feedback, Beth! We're glad to hear Rodney was thorough, resolved the issue, and that you highly recommend him.
Sears Home Services on 1787068014227
N G,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1785678502060
Excellent service
Tammie G,
Customer service response - Thank you for your feedback, Tammie! We're glad to hear you received excellent service.
Sears Home Services on 1784570791695
Loren B,
Customer service response - Thank you for the amazing 5-star review, Loren! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782153129384
Very helpful and a wealth of knowledge
Trisha P,
Customer service response - Thank you for your feedback, Trisha! We're glad to hear you found the service helpful and knowledgeable.
Sears Home Services on 1781297808573
The tech was on time and was able to diagnose my situation almost immediately. He even suggested some resolution and what needed to be done.
Stephon M,
Customer service response - Thank you for your feedback, Stephon! We're glad to hear the tech was punctual and provided helpful suggestions for resolving your situation.
Sears Home Services on 1778521599451
Friendly, on time & very efficient.
Rhea V,
Customer service response - Thank you for your feedback, Rhea! We're glad to hear you received friendly, timely, and efficient service.
Sears Home Services on 1776458401489
Janice F,
Customer service response - Thank you for the amazing 5-star review, Janice! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775139618226
The,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774313388931
Repairman was wonderful, however this was the 3rd day I had to tie up waiting. Day 1 no one ever showed, and Day 2, the repairman showed up late and was unable to fix. It is impossible to reach a real person on the phone since the company only uses AI so there is not a lot of opportunity to resolve issues. I am relieved the appliance is fixed but it was way more complicated than it needed to be.
Laura B,
Customer service response - Thank you for your feedback, Laura! We're glad the repairman was wonderful, but we apologize for the scheduling issues and communication difficulties. We'll work to improve this process.
Sears Home Services on 1773704919758
Technician, R. Crockett, called to share he was en route. Appointment was about an hour, maybe less, machine repaired with a 90 day warantee. Felt secure with Sears. Thank you.
S J,
Customer service response - Thank you for your positive feedback, S Johnson! We're glad to hear R. Crockett provided timely service and that you feel secure with our warranty.
Sears Home Services on 1773100128101
Execelent service all my questions have been answered all my needs and concerns have been addressed,service has been accomplished on time and courtesy!!
Lizabet A,
Customer service response - Thank you for your positive feedback, Lizabet! We're glad to hear all your questions and concerns were addressed with excellent service and courtesy.
Sears Home Services on 1772584489030
Stuart M,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1772156107462
Quick and easy fix
David C,
Customer service response - Thank you for your positive feedback, David! We're glad to hear the fix was quick and easy.
Sears Home Services on 1771547845935
Great Service and quick. Couldn't have ask for better.
Charles O,
Customer service response - Thank you for your positive feedback, Charles! We're glad to hear you received great and quick service.
Sears Home Services on 1768960479184
Robert arrived at the time he said and was professional. The first time he came out was on Christmas Eve. I expected someone who would be rushed and perhaps a little cranky that he had to be called out on a job the day before Christmas, but that was not true at all. He took his time and assessed the problem with our washing machine all with a pleasant attitude. You could tell Robert takes pride in his work and knew what he was talking about. He wasn't just there to get in and out and get a paycheck like so many employees today do. He came back a few weeks later when the necessary part arrived and quickly had our washing machine up and running. This repair was contracted through our home service warranty company and everything was seamless and stress free. Thank you for a pleasant experience!
Michelle M,
Customer service response - Thank you for your positive feedback, Michelle! We're glad to hear Robert provided professional and thorough service, making your experience seamless and stress-free.
Sears Home Services on 1768265188189
C L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1768266611191
Clara M,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768181369901
Both technicians who came out were courteous, and had great customer service skills. They were both all business but had a friendly demeanor.
hayes C,
Customer service response - Thank you for your positive feedback, Hayes! We're glad to hear our technicians were courteous and had great customer service skills.
Sears Home Services on 1767853431058
Excellent technician! Quite pleased!
Joan S,
Customer service response - Thank you for your positive feedback, Joan! We're glad to hear you were quite pleased with our technician.
Sears Home Services on 1767587160712
Rodney did an amazing job. I was out of town on business and my neighbor was there when he conducted his service. He did an excellent job and I have no complaints. He left the house and good condition and he kept in close conversation through this whole experience. Thank you Rodney and have a Happy New Year.
Rafael J,
Customer service response - Thank you for your positive feedback, Rafael! We're glad to hear Rodney did an excellent job and maintained good communication throughout the process.
Sears Home Services on 1767143830839
Finally got a second tech out. He dug in and identified the problem. To repair it would cost more than buying a new one, but I appreciated his effort to get to the heart of the issue.
Jeanine M,
Customer service response - Thank you for your positive feedback, Jeanine! We're glad to hear you found our technician friendly, informative, and efficient.
Sears Home Services on 1766974825147
Kristin S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1766371792762
