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658 Baltimore Pike Reviews
Read reviews from customers who used our services at 658 Baltimore Pike
Total reviews
485
Average Rating
4.7/5
James was awesome! He was very punctual, very knowledgeable and a pleasure to deal with. He came and took care of the situation and I could not be happier.
Joe D,
Customer service response - Thank you for your kind words, Dave! We're thrilled to hear that James provided excellent service and resolved the issue to your satisfaction.
Sears Home Services on 1728801154558
Tracy S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1728351888323
Richard K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1727922330393
very professional
Mary M,
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear you found our service very professional.
Sears Home Services on 1727836532314
Douglas was very professional and polite. He told me the dryer is not heating due to the heating element. Once he removed the part, he showed me what was wrong with it. Went to his van to get the new part. He showed me the new one and installed it. Works like new.
Marvin S,
Customer service response - Thank you for your detailed feedback, Marvin! We're thrilled to hear that Douglas provided professional service and successfully repaired your dryer.
Sears Home Services on 1727836651038
Paul was on time, extremely courteous, professional, and knowledgeable. I will not hesitate to call Sears in the future. Khalid was also very courteous, professional, and knowledgeable. Above all, he was willing to take the time to diagnose the issue and resolve the problem. I am very appreciative to both of the service providers and will not hesitate to contact Sears for future needs.
Jim C,
Customer service response - Thank you for your kind words, Jim! We're thrilled to hear about your positive experience with Paul and look forward to assisting you again in the future.
Sears Home Services on 1727582465849
5
Russell S,
Customer service response - Thank you for the 5-star rating! We appreciate your support and look forward to serving you again.
Sears Home Services on 1727396340473
Found out right away what was wrong. But still not working as they don't make the part for this machine. Clearly explained what will happen next.
Deborah H,
Customer service response - Thank you for your understanding and positive feedback. We're glad our technician could quickly diagnose the issue and clearly explain the next steps.
Sears Home Services on 1727321906448
Paul is an amazing repairman. He always gets to the root of the problem. Besides being so competent, he’s always a very kind person. Great communication as well.
Sarah N,
Customer service response - Thank you for sharing your experience, Sarah. We're sorry for the initial delays but glad to hear that Mike was able to assist you effectively.
Sears Home Services on 1727321934079
Repair was quick and easy
Melissa H,
Customer service response - Thank you for your positive feedback! We're glad to hear the repair was quick and easy.
Sears Home Services on 1727144927986
