658 Baltimore Pike Reviews

Read reviews from customers who used our services at 658 Baltimore Pike


Total reviews

436


Average Rating

4.7/5

June 03, 2026
Overall rating

Wayne B,

Customer service response - Thank you for the amazing 5-star review, Wayne! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780529579967

May 21, 2026
Overall rating

Mike was great, he has been here a few times and fixed it every time

Kenny R,

Customer service response - Thank you for your feedback, Kenny! We're glad to hear Mike has consistently provided great service and fixed the issue each time.

Sears Home Services on 1779400275320

May 21, 2026
Overall rating

Excellent expert service from Mike. The problem was identified quickly and explained to us. The repair will require a plumbing expert but for now we will not experience any more leaks on our kitchen floor.

Paul M,

Customer service response - Thank you for your feedback, Paul! We're glad to hear Mike provided excellent expert service and helped identify the problem quickly.

Sears Home Services on 1779387938242

May 13, 2026
Overall rating

Mike explained everything thoroughly and communicated effectively throughout the repair process. He's an excellent Tech with excellent customer service skills and technical knowledge.

Ciera L,

Customer service response - Thank you for your feedback, Ciera! We're glad to hear Mike communicated effectively and provided excellent customer service and technical knowledge during the repair process.

Sears Home Services on 1778707724619

May 13, 2026
Overall rating

Mike is a true professional very personable knowledgeable I'm not one for writing reviews but I'm glad to write one for Mike.

Dave K,

Customer service response - Thank you for your feedback, Dave! We're glad to hear Mike was personable and knowledgeable, and we appreciate you taking the time to write a review for him.

Sears Home Services on 1778697831923

May 07, 2026
Overall rating

He explained everything he was doing and wss very knowledgeable.

Rhonda T,

Customer service response - Thank you for your feedback, Rhonda! We're glad to hear the technician was knowledgeable and explained everything clearly.

Sears Home Services on 1778193775765

May 06, 2026
Overall rating

He diagnosed quickly and clearly communicated his findings.

Sandra H,

Customer service response - Thank you for your feedback, Sandra! We're glad to hear the technician diagnosed the issue quickly and communicated his findings clearly.

Sears Home Services on 1778104198736

May 06, 2026
Overall rating

Sears Home Protection Plan. 1 Heating Unit and 1 Cooling Unit Maintenance check annually. No cleaning as part of: Sears Protect Appliance Plan - Includes One-Time 50% Off Up To $150 First Repair During Wait Period. ~$65/mo with $100 deductible on service calls. Maintenance checks have no deductible. Used $150 of repair during 1st month waiting period towards my Kenmore Elite repair. Stopped cooling just after Christmas. Bad compressor. Compressor was still under warranty. Labor was not. Keeping for 1 yr. If I don't save any money, I won't renew.

M M,

Customer service response - Thank you for your feedback! We're glad to hear you were able to use the plan for your Kenmore Elite repair and hope it proves valuable over the year.

Sears Home Services on 1778088638684

May 04, 2026
Overall rating

Tech arrived and listened to what the error codes and experiences I’d been having with my dishwasher and then got to work diagnosing the problem. He worked on fixing the issue and then double checked and triple checked that the problem was resolved

dixanne S,

Customer service response - Thank you for your feedback, Dixanne! We're glad to hear the tech was attentive and thorough in diagnosing and resolving your dishwasher issue.

Sears Home Services on 1777931581577

May 02, 2026
Overall rating

Jennie V,

Customer service response - Thank you for the amazing 5-star review, Jennie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777818665353

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