658 Baltimore Pike Reviews
Read reviews from customers who used our services at 658 Baltimore Pike
Total reviews
464
Average Rating
4.7/5
The service tech was very professional, courteous and knowledgeable and fixed the problems quickly. However, the Sears scheduling system that is completely AI was very frustrating, providing no notice on the no show of first appointment and offering conflicting dates for rescheduling and needed up doing the manual online scheduler to try and get a new date after the no show of first appointment.
James H,
Customer service response - Thank you for your feedback, James! We're glad to hear the service tech was professional and efficient, and we apologize for the frustration with our scheduling system.
Sears Home Services on 1784723325266
Amit K,
Customer service response - Thank you for the amazing 5-star review, Amit! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784629792483
Sylvia R,
Customer service response - Thank you for the amazing 5-star review, Sylvia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784576361467
Very pleasant experience thank you
Curtis C,
Customer service response - Thank you for your feedback, Curtis! We're happy to hear you had a pleasant experience.
Sears Home Services on 1784312730794
Diagnosed and treated my issue immediately. Very professional and would highly recommend!
Brad G,
Customer service response - Thank you for your feedback, Brad! We're glad to hear the issue was diagnosed and treated immediately, and that you found the service professional.
Sears Home Services on 1784238290184
Ronald S,
Customer service response - Thank you for the amazing 5-star review, Ronald! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784220807121
Alonzo L,
Customer service response - Thank you for the amazing 5-star review, Alonzo! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784135666997
Mike was so professional and did an outstanding job! He went over and beyond and I recommend him highly.
Sujay S,
Customer service response - Thank you for your feedback, Sujay! We're glad to hear Mike was professional and did an outstanding job, going above and beyond your expectations.
Sears Home Services on 1783985269420
Richard W,
Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783374809130
After 45 days of frustration trying to get Sears Home Services in to repair our refrigerator Michael finally showed up and he did a remarkable job and what a friendly and helpful technician. Hats off to Michael!!!
Roger J,
Customer service response - Thank you for your feedback, Roger! We're glad to hear Michael did a remarkable job and was friendly and helpful during your refrigerator repair.
Sears Home Services on 1783346544317