658 Baltimore Pike Reviews

Read reviews from customers who used our services at 658 Baltimore Pike


Total reviews

495


Average Rating

4.7/5

October 21, 2026
Overall rating

Very professional, knowledgeable and informative the repair was done quickly and he throughly tested the repair and set the clock.

Mark V,

Customer service response - Thank you for your feedback, Mark! We're glad to hear the service was professional, knowledgeable, and that the repair was completed quickly and thoroughly.

Sears Home Services on 1792611707966

October 17, 2026
Overall rating

Randy B,

Customer service response - Thank you for the amazing 5-star review, Randy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1792334779901

October 16, 2026
Overall rating

Paul Did an excellent job in repairing my cloths washer, it's so quite now I can hardly hear it!!!!!!!

James B,

Customer service response - Thank you for your feedback, James! We're glad to hear Paul did an excellent job repairing your washer and that it's now running quietly.

Sears Home Services on 1792254486124

September 23, 2026
Overall rating

Friendly service, efficient and knowledgeable. Explained repair thoroughly.

Andrew R,

Customer service response - Thank you for your feedback, Andrew! We're glad to hear the service was friendly, efficient, and knowledgeable, and that the repair was thoroughly explained to you.

Sears Home Services on 1790166498263

September 18, 2026
Overall rating

Jeff G,

Customer service response - Thank you for the amazing 5-star review, Jeff! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789753900297

September 16, 2026
Overall rating

Prompt, very thorough. Explained everything

Josh W,

Customer service response - Thank you for your feedback, Josh! We're glad to hear the service was prompt and thorough, and that everything was clearly explained to you.

Sears Home Services on 1789654783726

September 16, 2026
Overall rating

Excellent service. Great communication and he knew exactly what was wrong with my dishwasher.

DannyG,

Customer service response - Thank you for your feedback, Danny! We're glad to hear the service was excellent and that the technician communicated well and quickly identified the issue with your dishwasher.

Sears Home Services on 1789580254934

September 10, 2026
Overall rating

Michael G,

Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789139673095

September 08, 2026
Overall rating

Cate S,

Customer service response - Thank you for the amazing 5-star review, Cate! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788895016589

August 28, 2026
Overall rating

Eric G,

Customer service response - Thank you for the amazing 5-star review, Eric! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787947332367

August 28, 2026
Overall rating

Jonathan M,

Customer service response - Thank you for the amazing 5-star review, Jonathan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787940989801

August 24, 2026
Overall rating

Great service with a very knowledgeable technician.

Pauline M,

Customer service response - Thank you for your feedback, Pauline! We're glad to hear you received great service from our knowledgeable technician.

Sears Home Services on 1787676164682

August 20, 2026
Overall rating

Ramon P,

Customer service response - Thank you for the amazing 5-star review, Ramon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787246583106

August 20, 2026
Overall rating

Very professional and pleasant team. Explained details of my AC well and I felt reassured that my unit was operating well.

Kelli M,

Customer service response - Thank you for your feedback, Kelli! We're glad to hear our team was professional, pleasant, and provided clear explanations about your AC unit.

Sears Home Services on 1787230459204

August 18, 2026
Overall rating

Mike is a honest hard working repairman. I requested him specifically because he has helped me with my Samsung refrigerator in the past.

Nicole W,

Customer service response - Thank you for your feedback, Nicole! We're glad to hear Mike's honesty and hard work have earned your trust and repeat business.

Sears Home Services on 1787075631427

August 17, 2026
Overall rating

Gina M,

Customer service response - Thank you for the amazing 5-star review, Gina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787071223604

August 15, 2026
Overall rating

Very knowledgeable, very professional

bart D,

Customer service response - Thank you for the amazing 5-star review, Bart! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786725440447

August 10, 2026
Overall rating

Very informative

T P,

Customer service response - Thank you for your feedback! We're glad to hear you found our service informative.

Sears Home Services on 1786385828610

August 08, 2026
Overall rating

Mike was very professional. He was very knowledgeable and thorough And explained every step of the process with the repair of our refrigerator. If I could give more than five stars I would. I would recommend Mike to anyone that needs a technician working on their refrigerator or freezer.

J G,

Customer service response - Thank you for your feedback! We're glad to hear Mike was professional, knowledgeable, and thorough in explaining the repair process.

Sears Home Services on 1786249845821

August 03, 2026
Overall rating

shirley R,

Customer service response - Thank you for the amazing 5-star review, Shirley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785776705252

July 31, 2026
Overall rating

natacha J,

Customer service response - Thank you for the amazing 5-star review, Natacha! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785532023415

July 29, 2026
Overall rating

Darious seemed knowledgeable and took the time to answer our questions although there was nothing he could do because the refrigerator was still working. He told us we would have to wait until it stopped working before American Home Shield would pay even though it was making unusual noises. This is what we were trying to avoid since we aren't here for several days at a time and the food would spoil. Therefore, I would give "AHS" 2 stars!

Sandra C,

Customer service response - Thank you for your feedback, Sandra! We're glad to hear Darious was knowledgeable and took the time to answer your questions, and we apologize for the inconvenience with the policy.

Sears Home Services on 1785359718971

July 29, 2026
Overall rating

Great service!

heather B,

Customer service response - Thank you for your feedback, Heather! We're glad to hear you received great service.

Sears Home Services on 1785353507196

July 26, 2026
Overall rating

Darius seemed knowledgeable. He took time to answer our questions and explained everything to us. There were no repairs needed at this time.

Sandra C,

Customer service response - Thank you for your feedback, Sandra! We're glad to hear Darius was knowledgeable and took the time to answer your questions thoroughly.

Sears Home Services on 1785164267954

July 25, 2026
Overall rating

The entire process was excellent from start to finish. Sears scheduled our repair promptly, and David contacted us in advance to ask about the microwave so he could arrive fully prepared. He was friendly, professional, and easy to coordinate with, providing updates both the day before and the day of our appointment. Most importantly, he did an outstanding job diagnosing and fixing the problem. We couldn’t have asked for a better experience!

Jauschua S,

Customer service response - Thank you for your feedback, Jauschua! We're glad to hear the entire process was excellent and that David provided friendly and professional service while effectively fixing the problem.

Sears Home Services on 1785000241917

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