658 Baltimore Pike Reviews

Read reviews from customers who used our services at 658 Baltimore Pike


Total reviews

437


Average Rating

4.7/5

March 30, 2026
Overall rating

excellent service man. Friendly, knew what he was doing, worked quickly.

Steve P,

Customer service response - Thank you for your positive feedback, Steve and Loree! We're glad to hear that you received excellent service from our friendly and knowledgeable technician.

Sears Home Services on 1774915072747

March 30, 2026
Overall rating

Fantastic service! Prompt, professional, and highly skilled. He quickly diagnosed and fixed my refrigerator, explained everything clearly, and left it working perfectly. Highly recommend!

Maka S,

Customer service response - Thank you for your positive feedback, Maka! We're glad to hear that you had a fantastic experience with our prompt and professional service.

Sears Home Services on 1774831410191

March 26, 2026
Overall rating

Very professional and knowledgeable.

Sandra P,

Customer service response - Thank you for your positive feedback, Sandra! We're glad to hear that you found our service professional and knowledgeable.

Sears Home Services on 1774575451841

March 25, 2026
Overall rating

First appointment, Jeff identified and ordered failed range parts; second appointment, Paul did the repairs. Both men provided excellent service. Highly skilled professionals.

Mary K,

Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that Jeff and Paul provided excellent service and demonstrated their skills during your range repair appointments.

Sears Home Services on 1774490971080

March 25, 2026
Overall rating

Professional. Repair done right

Matthew B,

Customer service response - Thank you for your positive feedback, Matthew! We're glad to hear that our team provided professional service and completed the repair correctly.

Sears Home Services on 1774398015996

March 25, 2026
Overall rating

John did a great job!!!

Ellen P,

Customer service response - Thank you for your positive feedback, Ellen! We're glad to hear that John did a great job.

Sears Home Services on 1774398015987

March 15, 2026
Overall rating

Knowledgeable and friendly

Bill K,

Customer service response - Thank you for your positive feedback, Bill! We're glad to hear that you found our service knowledgeable and friendly.

Sears Home Services on 1773622975932

March 15, 2026
Overall rating

My window for service was 7:00 a.m. - 6:00 p.m., which would pretty much tie me up for the day; however, John provided me the courtesy of calling mid-day to say I would be his last appointment and his eta would be around 6:00. I truly appreciated the call so I could run a few errands. When he arrived that evening, he did a thorough assessment of the boiler situation and made a recommendation regarding the problem. Unfortunately, he informed me that it would not be covered by Cinch, and suggested I call my oil provider. I could not have been more pleased with John. He was very knowledgeable, polite and personable. Even though I was his last call of a long day, he treated the appointment as if it was his first

Patricia B,

Customer service response - Thank you for your positive feedback, Patricia! We're glad to hear that John provided excellent service by keeping you informed and thoroughly assessing your boiler situation.

Sears Home Services on 1773623531204

March 15, 2026
Overall rating

Mike is fantastic. Explains everything and is very knowledgeable.

Laura J,

Customer service response - Thank you for your positive feedback, Laura! We're glad to hear that Mike's explanations and knowledge made your experience fantastic.

Sears Home Services on 1773623531203

March 09, 2026
Overall rating

Virgina W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773100217742

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