Appointment Lookup
802-552-4364
658 Baltimore Pike Reviews
Read reviews from customers who used our services at 658 Baltimore Pike
Total reviews
464
Average Rating
4.7/5
Mike was very professional and thorough. Would recommend him to any of your customers. Great customer service makes the experience that much more enjoyable.
jim W,
Customer service response - Thank you for your feedback, Jim! We're glad to hear Mike was professional and thorough, and that you enjoyed the great customer service.
Sears Home Services on 1782758117190
John was an excellent tech. He was thorough and explained what he was doing and possible causes for the rattling. Unfortunately the repair cost exceeded the value of a new dryer by a magnitude of two, mostly due to OEM parts. I will reach out to Sears Appliance Repair in the future should I need an appliance repaired.
John G,
Customer service response - Thank you for your feedback, John! We're glad to hear John was thorough and informative, and we appreciate your understanding regarding the repair costs.
Sears Home Services on 1782648573326
Jeffery our technician was excellent - he communicated about arrival times, was efficient and fixed the issues. Very much appreciated
Nicole M,
Customer service response - Thank you for your feedback, Nicole! We're glad to hear Jeffery was excellent, communicated well, and efficiently fixed the issues.
Sears Home Services on 1782507861780
Selena T,
Customer service response - Thank you for the amazing 5-star review, Selena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782340736368
John service was very good he was very helpful in explaining to me about my system and my thermostat. John was very polite and knowledgeable.
Nadine K,
Customer service response - Thank you for your feedback, Nadine! We're glad to hear John was helpful, polite, and knowledgeable in explaining your system and thermostat.
Sears Home Services on 1782323877392
Nikki S,
Customer service response - Thank you for the amazing 5-star review, Nikki! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782245606957
Mike was great the whole way through
Charlito,
Customer service response - Thank you for your feedback, Charlito! We're glad to hear Mike was great throughout the service.
Sears Home Services on 1782165074352
I would like to thank Sears Appliance repair for such a smooth transaction. My freezer would not dispense ice. the technician communicated every step of the way, from arrival times, to parts being ordered, to return service dates and times. Very professional. I am an extremely happy customer.
Renee G,
Customer service response - Thank you for your feedback, Renee! We're glad to hear you had a smooth transaction and that the technician communicated professionally throughout the process.
Sears Home Services on 1782163515453
Mike, the service repair professional is very kind professional and thorough. He explained everything to me. Let me know what the issue was and was patient and answered all my questions. He’s a great service repair professional. Fortune to have them on their team..
Darrin H,
Customer service response - Thank you for your feedback, Darrin! We're glad to hear Mike was kind, professional, and thorough, and that he took the time to explain everything and answer all your questions.
Sears Home Services on 1781908045465
Very knowledgeable and my ac unit was quickly repaired
Kim B,
Customer service response - Thank you for your feedback, Kim! We're glad to hear the service was knowledgeable and your AC unit was quickly repaired.
Sears Home Services on 1781886719690
