658 Baltimore Pike Reviews

Read reviews from customers who used our services at 658 Baltimore Pike


Total reviews

465


Average Rating

4.7/5

July 24, 2026
Overall rating

Bob R,

Customer service response - Thank you for the amazing 5-star review, Bob! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784922280367

July 24, 2026
Overall rating

John was excellent. He took extra steps in figuring out the problem and making sure it did not happen again.

Patricia L,

Customer service response - Thank you for your feedback, Patricia! We're glad to hear John was excellent and took extra steps to ensure the problem was resolved.

Sears Home Services on 1784912087623

July 22, 2026
Overall rating

The service tech was very professional, courteous and knowledgeable and fixed the problems quickly. However, the Sears scheduling system that is completely AI was very frustrating, providing no notice on the no show of first appointment and offering conflicting dates for rescheduling and needed up doing the manual online scheduler to try and get a new date after the no show of first appointment.

James H,

Customer service response - Thank you for your feedback, James! We're glad to hear the service tech was professional and efficient, and we apologize for the frustration with our scheduling system.

Sears Home Services on 1784723325266

July 21, 2026
Overall rating

Amit K,

Customer service response - Thank you for the amazing 5-star review, Amit! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784629792483

July 20, 2026
Overall rating

Sylvia R,

Customer service response - Thank you for the amazing 5-star review, Sylvia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784576361467

July 17, 2026
Overall rating

Very pleasant experience thank you

Curtis C,

Customer service response - Thank you for your feedback, Curtis! We're happy to hear you had a pleasant experience.

Sears Home Services on 1784312730794

July 16, 2026
Overall rating

Diagnosed and treated my issue immediately. Very professional and would highly recommend!

Brad G,

Customer service response - Thank you for your feedback, Brad! We're glad to hear the issue was diagnosed and treated immediately, and that you found the service professional.

Sears Home Services on 1784238290184

July 15, 2026
Overall rating

Ronald S,

Customer service response - Thank you for the amazing 5-star review, Ronald! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784220807121

July 15, 2026
Overall rating

Alonzo L,

Customer service response - Thank you for the amazing 5-star review, Alonzo! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784135666997

July 13, 2026
Overall rating

Mike was so professional and did an outstanding job! He went over and beyond and I recommend him highly.

Sujay S,

Customer service response - Thank you for your feedback, Sujay! We're glad to hear Mike was professional and did an outstanding job, going above and beyond your expectations.

Sears Home Services on 1783985269420

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