658 Baltimore Pike Reviews

Read reviews from customers who used our services at 658 Baltimore Pike


Total reviews

465


Average Rating

4.7/5

October 05, 2025
Overall rating

Michael was thorough, knowledgeable, and willing to answer all our questions.

Randolph W,

Customer service response - Thank you for your positive feedback, Randolph! We're glad to hear that Michael was thorough, knowledgeable, and willing to answer all your questions.

Sears Home Services on 1759716433106

October 01, 2025
Overall rating

David was polite, very knowledgeable, and explained in detail what was wrong and how he fixed it

Darlene B,

Customer service response - Thank you for your positive feedback, Darlene! We're glad to hear that David was polite, knowledgeable, and provided a detailed explanation of the repair.

Sears Home Services on 1759369754346

September 28, 2025
Overall rating

Technician was great at communication. Respectful of our home. Very knowledgeable!

Wendy A,

Customer service response - Thank you for your positive feedback, Wendy! We're glad to hear that the technician communicated well, was respectful, and knowledgeable.

Sears Home Services on 1759111852718

September 28, 2025
Overall rating

Paul, was friendly, professional and very helpful.

T G,

Customer service response - Thank you for your positive feedback, T G! We're glad to hear that Paul was friendly, professional, and helpful.

Sears Home Services on 1759111963413

September 26, 2025
Overall rating

Tracey N,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1758845902208

September 21, 2025
Overall rating

Russell D,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1758504162368

September 22, 2025
Overall rating

Mike knew exactly what the issue was based on the description of my problem and the known issues with the timers in my fridge which caused the compressor and defroster to run at the same time. He had the part with him and made the repair quickly. My fridge is back up and running properly due to his knowledge and experience.

Cameron B,

Customer service response - Thank you for your positive feedback, Cameron! We're glad to hear that Mike's knowledge and experience quickly resolved the issue with your fridge.

Sears Home Services on 1758502269589

September 17, 2025
Overall rating

Tech tried everything to find where the water was leaking from but unfortunately was unable to find the leak.

Kim J,

Customer service response - Thank you for your positive feedback, Kim! We're glad to hear that the technician was thorough in attempting to locate the leak.

Sears Home Services on 1758069940536

September 16, 2025
Overall rating

Knowledge and experience does it every time.

John A,

Customer service response - Thank you for your positive feedback, John! We're glad to hear that our team's knowledge and experience made a difference.

Sears Home Services on 1757983892190

September 14, 2025
Overall rating

Jack L,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1757906890987

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