658 Baltimore Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (248 reviews)

Adrienne G

June 12, 2025

We really appreciated the service John provided for our Heat Pump. He has been to our property before for work on our Air conditioner and he is very efficient and friendly as well!

Source: Google

Vida R

June 11, 2025

My technician was quick knowledgeable and to the point. The hardest part was waiting on the parts👩🏿‍💻😒

Source: Google

Author M

June 10, 2025

It was an easy fix, but our repairman was prompt and courteous.

Source: Google

Customer service response - Thank you for your positive feedback, Robin! We're glad to hear that our repairman provided prompt and courteous service.

Sears Home Services on June 09, 2025

Jon H

June 08, 2025

Small Fridge Condenser Line Leak

Source: Google

Customer service response - Thank you for your positive feedback, Jon! We're glad to hear that we could assist with your fridge condenser line issue.

Sears Home Services on June 08, 2025

John F

June 03, 2025

Very good.

Source: Google

Customer service response - Thank you for your positive feedback, John! We're glad to hear you had a very good experience.

Sears Home Services on June 03, 2025

Michael M

June 03, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 03, 2025

Terry J

May 29, 2025

My washing machine was not cycling through. Good thing I had an experience technician who knew exactly what steps to take. The problem was resolved pretty quickly.

Source: Google

Customer service response - Thank you for your positive feedback, Terry! We're glad to hear that our experienced technician quickly resolved the issue with your washing machine.

Sears Home Services on May 29, 2025

Anita W

May 29, 2025

Joe is knowledgeable, efficient, and personable. Couldn’t ask for anyone bettter.

Source: Google

Customer service response - Thank you for your positive feedback, Anita! We're glad to hear that Joe provided knowledgeable, efficient, and personable service.

Sears Home Services on May 29, 2025

ROBERT K

May 29, 2025

John is very knowledgeable on my equipment and knows a lot of that he can do to keep it running. I appreciate everything he did for for me getting me up and running and he was a very well mannered very well knowledge these are very good professional. Thank you for sending him and always send him thank you

Source: Google

Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that John provided knowledgeable and professional service to keep your equipment running smoothly.

Sears Home Services on May 29, 2025

Sheryl C

May 27, 2025

My experience was excellent. Technician was polite and knew immediately what was wrong with system gave us synopsis of what could not be done and told us someone would follow up within next two to three business days. Would definitely recommend Phil as a technician to go with.

Source: Google

Customer service response - Thank you for your positive feedback, Sheryl! We're glad to hear that Phil provided excellent service and clear communication.

Sears Home Services on May 26, 2025

Average Rating: 4.7/5 (248 reviews)
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