658 Baltimore Pike Reviews

Read reviews from customers who used our services at 658 Baltimore Pike


Total reviews

442


Average Rating

4.7/5

June 04, 2024
Overall rating

Technician did an excellent job. He solved the problem.

Marlene T,

Customer service response - We're thrilled to hear our technician did an excellent job and solved your problem. Thank you for sharing your positive experience!

Sears Home Services on 1717601739846

June 03, 2024
Overall rating

Paul found out the trouble and repaired dryer fast. He loved our dog which was a breeze.

Debbie P,

Customer service response - Thank you for taking the time to share your positive experience; we're thrilled to hear Paul quickly fixed your dryer and enjoyed meeting your dog!

Sears Home Services on 1717469943146

June 03, 2024
Overall rating

Bill H,

Customer service response - A big thank you, Bill, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1717396881083

May 29, 2024
Overall rating

Khaya, the tech, efficiently determined that the water intake valve for the Kenmore Elite gas dryer (for Steam Refresh) needed to be replaced. Labor would probably exceed $300, but the part was no longer available, so we should consider a new dryer.

K L,

Customer service response - Thank you for acknowledging Khaya's efficient service. We apologize for the inconvenience regarding the part's availability and appreciate your understanding in considering a new dryer.

Sears Home Services on 1716965869180

May 28, 2024
Overall rating

Kofi B,

Customer service response - A big thank you, Kofi, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1716881715164

May 28, 2024
Overall rating

The 2nd gentleman that came out to fix my dryer found 3 other parts that need replaced. Total of 4 parts that needed replaced. So far so good 😊

Tara M,

Customer service response - We're glad to hear that the second technician was able to thoroughly identify all the parts your dryer needed for a complete repair. Thank you for your positive feedback!

Sears Home Services on 1716882727982

May 22, 2024
Overall rating

Great experience with Paul. Super professional and friendly

Jerome L,

Customer service response - Thank you for sharing your positive experience with Paul; we're thrilled to hear about his professionalism and friendliness.

Sears Home Services on 1716439321601

March 25, 2024
Overall rating

mary L,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1711353382966

March 25, 2024
Overall rating

He was great. As soon as he turned on the dryer he knew what the problem was and had the part on the truck. He was quick to get the job done. Very nice, professional,knowledgeable, and an excellent asset to the Sears team.

JANE M,

Customer service response - Thank you for your positive review! We're thrilled to hear about your great experience and appreciate your kind words about our team member's professionalism and expertise.

Sears Home Services on 1711419633791

March 20, 2024
Overall rating

Mr. M,

Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1710994046941

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