Appointment Lookup
802-552-4364
658 Baltimore Pike Reviews
Read reviews from customers who used our services at 658 Baltimore Pike
Total reviews
485
Average Rating
4.7/5
shirley R,
Customer service response - Thank you for the amazing 5-star review, Shirley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785776705252
natacha J,
Customer service response - Thank you for the amazing 5-star review, Natacha! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785532023415
Darious seemed knowledgeable and took the time to answer our questions although there was nothing he could do because the refrigerator was still working. He told us we would have to wait until it stopped working before American Home Shield would pay even though it was making unusual noises. This is what we were trying to avoid since we aren't here for several days at a time and the food would spoil. Therefore, I would give "AHS" 2 stars!
Sandra C,
Customer service response - Thank you for your feedback, Sandra! We're glad to hear Darious was knowledgeable and took the time to answer your questions, and we apologize for the inconvenience with the policy.
Sears Home Services on 1785359718971
Great service!
heather B,
Customer service response - Thank you for your feedback, Heather! We're glad to hear you received great service.
Sears Home Services on 1785353507196
Darius seemed knowledgeable. He took time to answer our questions and explained everything to us. There were no repairs needed at this time.
Sandra C,
Customer service response - Thank you for your feedback, Sandra! We're glad to hear Darius was knowledgeable and took the time to answer your questions thoroughly.
Sears Home Services on 1785164267954
The entire process was excellent from start to finish. Sears scheduled our repair promptly, and David contacted us in advance to ask about the microwave so he could arrive fully prepared. He was friendly, professional, and easy to coordinate with, providing updates both the day before and the day of our appointment. Most importantly, he did an outstanding job diagnosing and fixing the problem. We couldn’t have asked for a better experience!
Jauschua S,
Customer service response - Thank you for your feedback, Jauschua! We're glad to hear the entire process was excellent and that David provided friendly and professional service while effectively fixing the problem.
Sears Home Services on 1785000241917
Bob R,
Customer service response - Thank you for the amazing 5-star review, Bob! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784922280367
John was excellent. He took extra steps in figuring out the problem and making sure it did not happen again.
Patricia L,
Customer service response - Thank you for your feedback, Patricia! We're glad to hear John was excellent and took extra steps to ensure the problem was resolved.
Sears Home Services on 1784912087623
The service tech was very professional, courteous and knowledgeable and fixed the problems quickly. However, the Sears scheduling system that is completely AI was very frustrating, providing no notice on the no show of first appointment and offering conflicting dates for rescheduling and needed up doing the manual online scheduler to try and get a new date after the no show of first appointment.
James H,
Customer service response - Thank you for your feedback, James! We're glad to hear the service tech was professional and efficient, and we apologize for the frustration with our scheduling system.
Sears Home Services on 1784723325266
Amit K,
Customer service response - Thank you for the amazing 5-star review, Amit! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784629792483
