658 Baltimore Pike Reviews
Read reviews from customers who used our services at 658 Baltimore Pike
Total reviews
485
Average Rating
4.7/5
The technician named James who came out was awesome. I'm not thrilled, though with how hard it is to get through to Sears when you need them to come out, the call is constantly rerouted. But the technicians really are pretty good. I had an appointment the other day for the dryer and the technician didn’t call or show up. I do appreciate some of their employees are really pretty darn good, but Sears needs to restructure how they do business.
mark D,
Customer service response - Thank you for your positive feedback, Mark! We're glad to hear that James provided awesome service, and we appreciate your patience with the scheduling process.
Sears Home Services on 1745976925660
grayling,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1745978767663
Paul was very nice and knowledgeable, and took pride in his work!
David R,
Customer service response - Thank you for your positive feedback, David! We're glad to hear that Paul provided nice and knowledgeable service and took pride in his work.
Sears Home Services on 1745192703062
Sara G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745195015064
Khalid was very efficient, punctual and competent! Thank you!
Denise G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1745195063478
Travis M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1744762490259
Technician was prompt, efficient and very informative. He was respectful of property and cleanliness. 10/10 recommend.
Angie C,
Customer service response - Thank you for your positive feedback, Angie! We're glad to hear that our technician provided prompt, efficient, and informative service while respecting your property.
Sears Home Services on 1743642056513
Trudy E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1743465701579
Edy S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1742956414552
Paul was terrific! Very professional and identified the orblem quickly. Am very satisfied with the service.
Carole M,
Customer service response - Thank you for your positive feedback, Carole! We're glad to hear that Paul provided terrific and professional service to quickly identify the problem.
Sears Home Services on 1742432472312