658 Baltimore Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (245 reviews)

Debbie L

January 19, 2025
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 19, 2025

Sandy P

January 13, 2025

Mike was very nice and professional. He knew the product and was very helpful and fixed the problem.

Source: Google

Customer service response - Thank you for your positive feedback, Sandy! We're glad to hear that Mike provided professional and helpful service to fix the problem.

Sears Home Services on January 13, 2025

Chino D

January 12, 2025

Great tech! Very pleasant to talk to and does not take shortcuts. Great job overall!

Source: Google

Customer service response - Thank you for your positive feedback, Chino! We're glad to hear that our technician provided pleasant and thorough service.

Sears Home Services on January 12, 2025

cliff R

January 05, 2025

Smart efficient and polite.

Source: Google

Customer service response - Thank you for your positive feedback, Cliff! We're glad to hear you found our service smart, efficient, and polite.

Sears Home Services on January 05, 2025

Kay R

December 30, 2024

Paul was friendly and very respectful. He was very thorough with getting our washing machine working again.

Source: Google

Customer service response - Thank you for your positive feedback, Kay! We're glad to hear that Paul provided friendly and thorough service to get your washing machine working again.

Sears Home Services on December 30, 2024

Kimberly M

December 29, 2024

Mike is an excellent technician. I appreciate his frankness and quality of work.

Source: Google

Customer service response - Thank you for your positive feedback, Kimberly! We're glad to hear that Mike provided excellent service with frankness and quality.

Sears Home Services on December 29, 2024

Douglas D

December 25, 2024

Paul was very professional and a pleasure to chat with. He is an asset to your company.

Source: Google

Customer service response - Thank you for your positive feedback, Douglas! We're glad to hear that Paul provided professional service and was a pleasure to chat with.

Sears Home Services on December 25, 2024

Colleen B

December 25, 2024

Got here timely, diagnosed the issue, fixed the issue quickly and we are very thankful!

Source: Google

Customer service response - Thank you for your positive feedback, Colleen! We're glad to hear that our team provided timely and efficient service.

Sears Home Services on December 25, 2024

Leslie J

December 19, 2024

Not sears but the tech that came out to service my freezer was wonderful. All other techs for anything else seemed to hate their job and were not friendly at all.

Source: Google

Customer service response - Thank you for your feedback, Leslie! We're glad to hear that the technician provided wonderful service for your freezer.

Sears Home Services on December 19, 2024

Jody P

December 19, 2024

Once again, Joseph quickly determined the problem with our ice maker and fixed it really fast.

Source: Google

Customer service response - Thank you for your positive feedback, Jody! We're glad to hear that Joseph quickly resolved the issue with your ice maker.

Sears Home Services on December 19, 2024

Average Rating: 4.7/5 (245 reviews)
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