658 Baltimore Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (240 reviews)

cliff R

January 05, 2025

Smart efficient and polite.

Source: Google

Customer service response - Thank you for your positive feedback, Cliff! We're glad to hear you found our service smart, efficient, and polite.

Sears Home Services on January 05, 2025

Kay R

December 30, 2024

Paul was friendly and very respectful. He was very thorough with getting our washing machine working again.

Source: Google

Customer service response - Thank you for your positive feedback, Kay! We're glad to hear that Paul provided friendly and thorough service to get your washing machine working again.

Sears Home Services on December 30, 2024

Kimberly M

December 29, 2024

Mike is an excellent technician. I appreciate his frankness and quality of work.

Source: Google

Customer service response - Thank you for your positive feedback, Kimberly! We're glad to hear that Mike provided excellent service with frankness and quality.

Sears Home Services on December 29, 2024

Douglas D

December 25, 2024

Paul was very professional and a pleasure to chat with. He is an asset to your company.

Source: Google

Customer service response - Thank you for your positive feedback, Douglas! We're glad to hear that Paul provided professional service and was a pleasure to chat with.

Sears Home Services on December 25, 2024

Colleen B

December 25, 2024

Got here timely, diagnosed the issue, fixed the issue quickly and we are very thankful!

Source: Google

Customer service response - Thank you for your positive feedback, Colleen! We're glad to hear that our team provided timely and efficient service.

Sears Home Services on December 25, 2024

Leslie J

December 19, 2024

Not sears but the tech that came out to service my freezer was wonderful. All other techs for anything else seemed to hate their job and were not friendly at all.

Source: Google

Customer service response - Thank you for your feedback, Leslie! We're glad to hear that the technician provided wonderful service for your freezer.

Sears Home Services on December 19, 2024

Jody P

December 19, 2024

Once again, Joseph quickly determined the problem with our ice maker and fixed it really fast.

Source: Google

Customer service response - Thank you for your positive feedback, Jody! We're glad to hear that Joseph quickly resolved the issue with your ice maker.

Sears Home Services on December 19, 2024

Rob B

December 13, 2024

Sears service has went downhill over the years but our technician Paul was fabulous!

Source: Google

Customer service response - Thank you for your feedback, Rob! We're glad to hear that Paul provided fabulous service despite your concerns about Sears service.

Sears Home Services on December 12, 2024

Kevin B

December 11, 2024

Animal was wonderful. Very friendly and thorough. Did all he could do to fix the problem, but unfortunately fridge is too old and parts not available. Would love to get Anibol if I ever need another repair.

Source: Google

Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear that Anibol provided friendly and thorough service, and we appreciate your understanding regarding the fridge.

Sears Home Services on December 11, 2024

Helena A

December 05, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 05, 2024

Average Rating: 4.7/5 (240 reviews)
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