658 Baltimore Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Colleen B
Got here timely, diagnosed the issue, fixed the issue quickly and we are very thankful!
Customer service response - Thank you for your positive feedback, Colleen! We're glad to hear that our team provided timely and efficient service.
Sears Home Services on December 25, 2024
Leslie J
Not sears but the tech that came out to service my freezer was wonderful. All other techs for anything else seemed to hate their job and were not friendly at all.
Customer service response - Thank you for your feedback, Leslie! We're glad to hear that the technician provided wonderful service for your freezer.
Sears Home Services on December 19, 2024
Jody P
Once again, Joseph quickly determined the problem with our ice maker and fixed it really fast.
Customer service response - Thank you for your positive feedback, Jody! We're glad to hear that Joseph quickly resolved the issue with your ice maker.
Sears Home Services on December 19, 2024
Rob B
Sears service has went downhill over the years but our technician Paul was fabulous!
Customer service response - Thank you for your feedback, Rob! We're glad to hear that Paul provided fabulous service despite your concerns about Sears service.
Sears Home Services on December 12, 2024
Kevin B
Animal was wonderful. Very friendly and thorough. Did all he could do to fix the problem, but unfortunately fridge is too old and parts not available. Would love to get Anibol if I ever need another repair.
Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear that Anibol provided friendly and thorough service, and we appreciate your understanding regarding the fridge.
Sears Home Services on December 11, 2024
Helena A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 05, 2024
Lisa S
My technician was very nice and repaired my washer in a timely manner. He offered me a warranty policy for all of my appliances, answered all questions I had, and provided helpful tips for using the washer to prevent any breakdowns any time soon. I was extremely pleased with the service provided and will recommend to others.
Customer service response - Thank you for your positive feedback, Lisa & Tony! We're glad to hear that our technician provided excellent service and valuable advice, and we appreciate your recommendation.
Sears Home Services on December 03, 2024
Charles T
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 03, 2024
Jeanne R
This repairman not only fixed the problem with our oven, he educated me and my husband on what was wrong should this happen again. Also fixed another problem while here with range top. Great personality too?
Customer service response - Thank you for your positive feedback, Jeanne! We're glad to hear that our repairman provided excellent service and valuable information while addressing multiple issues.
Sears Home Services on December 01, 2024
Becca Z
Paul was very professional and knowledgeable. He found and fixed the problem quickly!
Customer service response - Thank you for your positive feedback, Becca! We're glad to hear that Paul provided professional and knowledgeable service, resolving the issue quickly.
Sears Home Services on December 01, 2024
