658 Baltimore Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rob B
Sears service has went downhill over the years but our technician Paul was fabulous!
Customer service response - Thank you for your feedback, Rob! We're glad to hear that Paul provided fabulous service despite your concerns about Sears service.
Sears Home Services on December 12, 2024
Kevin B
Animal was wonderful. Very friendly and thorough. Did all he could do to fix the problem, but unfortunately fridge is too old and parts not available. Would love to get Anibol if I ever need another repair.
Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear that Anibol provided friendly and thorough service, and we appreciate your understanding regarding the fridge.
Sears Home Services on December 11, 2024
Helena A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 05, 2024
Lisa S
My technician was very nice and repaired my washer in a timely manner. He offered me a warranty policy for all of my appliances, answered all questions I had, and provided helpful tips for using the washer to prevent any breakdowns any time soon. I was extremely pleased with the service provided and will recommend to others.
Customer service response - Thank you for your positive feedback, Lisa & Tony! We're glad to hear that our technician provided excellent service and valuable advice, and we appreciate your recommendation.
Sears Home Services on December 03, 2024
Charles T
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 03, 2024
Jeanne R
This repairman not only fixed the problem with our oven, he educated me and my husband on what was wrong should this happen again. Also fixed another problem while here with range top. Great personality too?
Customer service response - Thank you for your positive feedback, Jeanne! We're glad to hear that our repairman provided excellent service and valuable information while addressing multiple issues.
Sears Home Services on December 01, 2024
Becca Z
Paul was very professional and knowledgeable. He found and fixed the problem quickly!
Customer service response - Thank you for your positive feedback, Becca! We're glad to hear that Paul provided professional and knowledgeable service, resolving the issue quickly.
Sears Home Services on December 01, 2024
William M
James was very thorough with performing the repair and post repair testing. Reviewed oven operations and capabilities with me that I was not aware of. Oven is back in full service. Great job.
Customer service response - Thank you for your positive feedback, William! We're glad to hear that James provided thorough service and helped you understand your oven's operations.
Sears Home Services on November 27, 2024
Breal M
Dedicated professional
Customer service response - Thank you for your positive feedback, Breal! We're glad to hear you found our service dedicated and professional.
Sears Home Services on November 21, 2024
Serena F
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 21, 2024
