658 Baltimore Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joyce L
Mike, the tech was very helpful. Solve, the problem door wasn't closing properly causing some frost in my freezer.
Customer service response - We're pleased to hear Mike was able to resolve the issue with your freezer door and appreciate your feedback. Thank you for choosing our service!
Sears Home Services on June 30, 2024
Joyce Z
Customer service response - A big thank you, Joyce, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 30, 2024
Steve H
After many headache and struggles we finally got our regular technician back and he figured things out in no time without needing more parts. There is a big difference between a technician and a part swapper and Paul is the truest definition of a technician.
Customer service response - We appreciate your patience and apologize for the initial delay in resolving your issue. Thank you for acknowledging the expertise of our team.
Sears Home Services on June 27, 2024
Kelly M
Very friendly, helpful and professional. On time, too. Excellent service!
Customer service response - Thank you for your kind words and for taking the time to share your experience. We strive to provide timely and professional service to all our customers.
Sears Home Services on June 26, 2024
Auntie T
Thank you so very much!!! Very fast, only here for 30 minutes.
Customer service response - We appreciate your feedback! Glad to hear you found our service efficient.
Sears Home Services on June 26, 2024
Rick E
He arrivee on time and completed the repair in a very neat and efficient manner.
Customer service response - Thank you for acknowledging our punctuality and efficiency in handling your repair. We're glad to have met your expectations!
Sears Home Services on June 24, 2024
Caitlin P
Both technicians were friendly and helpful
Customer service response - We're so pleased to hear that you had a positive experience with our technicians. Thank you for taking the time to leave a review!
Sears Home Services on June 21, 2024
Michael L
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 20, 2024
Francisco C
Technical knowledge and excellent customer service
Customer service response - Thank you for highlighting our technical knowledge and excellent customer service. We're thrilled you had a positive experience!
Sears Home Services on June 20, 2024
Michelle M
Great Service ! Thanks
Customer service response - We're thrilled to hear you enjoyed our service! Thank you for your kind words.
Sears Home Services on June 20, 2024
