658 Baltimore Pike Reviews

Larry (⭐️⭐️⭐️⭐️⭐️+) came to complete my microwave repairs after 2 prev attempts by other techs & lengthy delays. NO COMMUNICATION from Sears Scheduling & no way for the customer to reach a live person… Larry (⭐️⭐️⭐️⭐️⭐️+) figured out the problem, got correct parts, & completed the work on the same day!!! Why couldn’t this be done on the 1st visit? Then again, at least I wasn’t told that a service tech could NOT be found in my (densely populated) area (😆) like at other times. Most of the techs are GREAT! It’s the business scheduling that’s needs a lot of work!!

Service tech, Jeff, was very good in diagnosing the problem with my GE profile range. Communication with Sears was NOT good.

My technician clearly communicated when we could expect him. He was knowledgeable and fixed the issue.

Very nice and engaging professional to a T

Ashley is a professional technician that replaced parts and analyzed the issues that required the repairs. If additional work was needed, he diligently prepared the order and made sure that I understood what was needed.

Technician John provided exceptional service, successfully resolving my dryer issue despite significant challenges arising from incorrect parts orders, no fault of his. Throughout the multiple visits, which necessitated considerable dedication and substantial travel, John demonstrated outstanding commitment and unwavering professionalism. Ultimately, with the correct components expertly installed, John delivered superior repair services and provided invaluable safety recommendations to ensure the well-being of my family and me. Excellent 5 star service✨ Now back to my laundry 🧺🫧✨️💕🫧✨️

Got the job done super fast problem resolved