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802-552-4364
658 Baltimore Pike Reviews
Read reviews from customers who used our services at 658 Baltimore Pike
Total reviews
442
Average Rating
4.7/5
Jeffery was courteous and friendly. He was very thorough and did not give our dishwasher a quick once over. He took his time and checked out everything. My only complaint, and it's not his fault, was that I was given several different arrival times beginning at 8:30 AM. He did not arrive until 12:30 and had no idea I had been watching for him since 8:30. Otherwise it was a very good service call.
Judith T,
Very professional, Knowledgeable and friendly. Finished job in 20 mins and kept his area clean at all times. Explained the service to make sure I was satisfied. Nice 👍 job…
Bassam L,
Tracy C,
Gina H,
Customer service response - A big thank you, Gina, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1707174376987
The technician very knowledgeable, polite, very thorough with the job.
Georgina K,
Customer service response - Thank you for taking the time to leave a review with Sears Appliance Repair. We appreciate your kind words about our knowledgeable and thorough technician. We strive to provide excellent service to our customers.
Sears Home Services on 1707206727574
Dione,
Customer service response - Thank you so much for the fantastic 5-star rating, Dione! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707175597531
I would say that Tariq was outstanding. What I don't like is only being able to interact with AI. It took over 2 months for someone to come out and address my heating matter. Now that we are in spring I am hopeful the issue doesn't come back
Kevin F,
Customer service response - Thank you for your feedback, Kevin. We're glad to hear Tariq was outstanding, and we apologize for the delay in addressing your heating issue.
Sears Home Services on 1776466772440
AS T,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1775106692669
Charlie C,
Customer service response - Hi Linda, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1762299677787
Aside from my appointment being rescheduled without my notice, the appointment was fine. The tech was knowledgeable and fixed the issue of my freezer fairly quickly. I would have gave 5 stars but rescheduling my appointment without notice was very inconvenient to my schedule. Also, it should be easier to get someone on the line other than automated messages. It was very irritating to continuously call and have no options to speak with someone regarding my appointmenr.
T R,
Customer service response - Thank you for your feedback, T Rich. We're sorry for the inconvenience with the rescheduling and communication issues, but we're glad the technician was knowledgeable and resolved your freezer issue quickly.
Sears Home Services on 1758069848136
