7900 Shelbyville Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Erin B
Bobby was great. He was very efficient and knowledgeable. He did a very thorough job and when he left we had cold air and some tips to maintain our system better.
Customer service response - Thank you for your positive feedback, Erin! We're glad to hear that Bobby was efficient, knowledgeable, and provided helpful maintenance tips.
Sears Home Services on May 13, 2025
Carol K
Frank was great—so knowledgeable and polite
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear that Frank was knowledgeable and polite.
Sears Home Services on April 29, 2025
Carly S
Kym was amazing, so nice and helpful!
Customer service response - Thank you for your positive feedback, Carly! We're delighted to hear that Kym was nice and helpful.
Sears Home Services on January 30, 2025
Ben F
Kym was extremely proficient, answering all of the questions asked of her.
Customer service response - Thank you for your positive feedback, Ben! We're delighted to hear that Kym was proficient and answered all your questions.
Sears Home Services on December 16, 2024
Tony L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 01, 2024
josephine G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 10, 2024
Babs B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 27, 2024
gerald N
Technician was very knowledgeable and efficient.
Customer service response - Thank you for your positive review! We're delighted to hear that our technician provided knowledgeable and efficient service.
Sears Home Services on August 19, 2024
Joseph L
Our technician was very knowledgeable, friendly, and explained everything he was doing during the repair. He gave us tips for maintaining our appliance. I would definitely recommend this service!!
Customer service response - Thank you for your kind words and recommendation! We're thrilled to hear you were satisfied with our service and the useful maintenance tips.
Sears Home Services on July 25, 2024
Patrick W
Kim was communicative, friendly, and a pleasure to have service our needs
Customer service response - Thank you for your kind words about Kim! We're thrilled to hear that she exceeded your expectations.
Sears Home Services on June 20, 2024
