4807 Outer Loop Reviews
Showing most recent reviews from verified customers of Sears Home Services
kinal T
Really helpful and good explanation.
Customer service response - Thank you for your feedback, Kinal! We're happy to hear that our technician was helpful and provided a good explanation.
Sears Home Services on June 12, 2025
Len A
Excellent
Customer service response - Thank you for your feedback, Len! We're happy to hear you had an excellent experience with our service.
Sears Home Services on June 04, 2025
Nick E
Prompt, professional and polite. Diagnosed and took care of the issue quickly.
Customer service response - Thank you for your feedback, Nick! We're happy to hear that our technician was prompt, professional, and efficient in resolving the issue.
Sears Home Services on June 03, 2025
Donna C
He was perfectly nice and professional. Issue is, my appointment was canceled and rescheduled, information was given, I paid my service fee, only to have him come, give me the Amazon information to order the part myself.
Customer service response - Thank you for your feedback, Donna. We're happy to hear our technician was nice and professional, but we're sorry for the inconvenience with the appointment and part ordering process.
Sears Home Services on June 01, 2025
Hilda P
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 27, 2025
William J
Excellent service! Ron knew what he was doing and explained everything in detail. Fast same day appointment. He showed up on time and ready to work!! Will definitely recommend!!
Customer service response - Thank you for your feedback, William! We're happy to hear that Ron provided excellent service and that you appreciated his detailed explanations and punctuality.
Sears Home Services on May 21, 2025
Paula B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 19, 2025
Lawrence S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 15, 2025
Michael F
He was was very professional. Keep us informed about the appointments.
Customer service response - Thank you for your feedback, Michael! We're happy to hear that our technician was professional and kept you informed about the appointments.
Sears Home Services on May 13, 2025
Michael B
My technician was very professional and kept me in the loop with his every move. Great personality
Customer service response - Thank you for your feedback, Michael! We're happy to hear that our technician was professional and communicative, and that you enjoyed his great personality.
Sears Home Services on May 12, 2025