4807 Outer Loop Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (54 reviews)

kinal T

June 11, 2025

Really helpful and good explanation.

Source: Google

Customer service response - Thank you for your feedback, Kinal! We're happy to hear that our technician was helpful and provided a good explanation.

Sears Home Services on June 12, 2025

Len A

June 05, 2025

Excellent

Source: Google

Customer service response - Thank you for your feedback, Len! We're happy to hear you had an excellent experience with our service.

Sears Home Services on June 04, 2025

Nick E

June 03, 2025

Prompt, professional and polite. Diagnosed and took care of the issue quickly.

Source: Google

Customer service response - Thank you for your feedback, Nick! We're happy to hear that our technician was prompt, professional, and efficient in resolving the issue.

Sears Home Services on June 03, 2025

Donna C

June 02, 2025

He was perfectly nice and professional. Issue is, my appointment was canceled and rescheduled, information was given, I paid my service fee, only to have him come, give me the Amazon information to order the part myself.

Source: Google

Customer service response - Thank you for your feedback, Donna. We're happy to hear our technician was nice and professional, but we're sorry for the inconvenience with the appointment and part ordering process.

Sears Home Services on June 01, 2025

Hilda P

May 27, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 27, 2025

William J

May 21, 2025

Excellent service! Ron knew what he was doing and explained everything in detail. Fast same day appointment. He showed up on time and ready to work!! Will definitely recommend!!

Source: Google

Customer service response - Thank you for your feedback, William! We're happy to hear that Ron provided excellent service and that you appreciated his detailed explanations and punctuality.

Sears Home Services on May 21, 2025

Paula B

May 19, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 19, 2025

Lawrence S

May 15, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 15, 2025

Michael F

May 14, 2025

He was was very professional. Keep us informed about the appointments.

Source: Google

Customer service response - Thank you for your feedback, Michael! We're happy to hear that our technician was professional and kept you informed about the appointments.

Sears Home Services on May 13, 2025

Michael B

May 12, 2025

My technician was very professional and kept me in the loop with his every move. Great personality

Source: Google

Customer service response - Thank you for your feedback, Michael! We're happy to hear that our technician was professional and communicative, and that you enjoyed his great personality.

Sears Home Services on May 12, 2025

Average Rating: 4.5/5 (54 reviews)