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4807 Outer Loop Reviews
Read reviews from customers who used our services at 4807 Outer Loop
Total reviews
156
Average Rating
4.2/5
Theresa S,
Customer service response - Thank you for the amazing 5-star review, Theresa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789771946516
Service man was excellent it explained everything to me so I could understand it. Very polite and did a wonderful job. Believe me this gentleman knows his stuff when it comes to repairs. I can't thank him enough for his help. Every place should have employees like him
Terri J,
Customer service response - Thank you for your feedback, Terri! We're glad to hear the service man was excellent, polite, and thorough in explaining everything to you.
Sears Home Services on 1789593500509
Nancy W,
Customer service response - Thank you for the amazing 5-star review, Nancy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789567783519
My Central air unit went out and he had it up and running in less then an hour.
John C,
Customer service response - Thank you for your feedback, John! We're glad to hear the technician got your central air unit up and running quickly.
Sears Home Services on 1789158117014
Ron was very professional at his and I have him back. For anything else that we have get fixed we will ask for him only. Thank you Ronald.Carl&Maryann Maertz.
Carl M,
Customer service response - Thank you for your feedback, Carl and Maryann! We're glad to hear Ron was professional, and we look forward to assisting you with any future repairs.
Sears Home Services on 1788504152306
Madonna V,
Customer service response - Thank you for the amazing 5-star review, Madonna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787862687677
She was very professional and courteous and complete the job in a timely manner
Charles J,
Customer service response - Thank you for your feedback, Charles! We're glad to hear she was professional, courteous, and completed the job in a timely manner.
Sears Home Services on 1786993821984
Good Service! Washer motor broke. Cannot be replaced due to model being out of date.
ronald R,
Customer service response - Thank you for your feedback, Ronald! We're glad to hear you received good service, despite the washer motor being irreplaceable.
Sears Home Services on 1785092400379
Technician was very knowledgeable.
Debbie F,
Customer service response - Thank you for your feedback, Debbie! We're glad to hear the technician was very knowledgeable.
Sears Home Services on 1784573130266
Kathy M,
Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784208359269
Bobby kept us informed of when he would be here he was on time and got everything up and running it feels better already
Anthony,
Customer service response - Thank you for your feedback, Anthony! We're glad to hear Bobby kept you informed, was on time, and got everything up and running smoothly.
Sears Home Services on 1783372427112
diann M,
Customer service response - Thank you for the amazing 5-star review, Diann! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782739182303
Jennifer B,
Customer service response - Thank you for the amazing 5-star review, Jennifer! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782505981542
The team ( Donald and Trainee) were excellent. Found the trouble with in a few minutes. Unfortunately and fortunately the repair would have been more than a replacement, but they gave me the choice. I like honesty in a repair service.
Craig P,
Customer service response - Thank you for your feedback, Craig! We're glad to hear Donald and the trainee were excellent and provided honest options for your repair.
Sears Home Services on 1782043751494
I must say we were very pleased with our service Tech, Austin. He knew what to do and got right into doing it. Repair done quickly and efficiently. On top of that he was very professional and friendly. Nice young man!
john H,
Customer service response - Thank you for your feedback, John! We're glad to hear Austin was professional, friendly, and efficient in completing the repair.
Sears Home Services on 1781882957104
Kathy K,
Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781640243187
Leslie W,
Customer service response - Thank you for the amazing 5-star review, Leslie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780583209805
The Tech went above and beyond to go pickup the part needed for the repair, since it was never mailed to me. I appreciate his so much for doing that
MaryAnn L,
Customer service response - Thank you for your feedback, MaryAnn! We're glad to hear the technician went above and beyond to ensure your repair was completed.
Sears Home Services on 1780343671829
The tec was respectful, and about Business
Dana M,
Customer service response - Thank you for your feedback, Dana! We're glad to hear the technician was respectful and focused on the job.
Sears Home Services on 1779392262254
Tech was great! Customer service, absolutely horrible! All AI, you cannot talk to anyone. Hopefully fridge works, do not want to use them again!!
Todd A,
Customer service response - Thank you for your feedback, Todd! We're glad to hear the tech was great, and we apologize for the inconvenience caused by the customer service experience.
Sears Home Services on 1779146210010
He was very fast and efficient
Darrel C,
Customer service response - Thank you for your feedback, Darrel! We're glad to hear the service was fast and efficient.
Sears Home Services on 1779117110106
DJ gave me a price on fixing my washer and then because it is 15 years old he also checked to see what it would cost to replace the electric panel if that went out so I could make a decision about whether to fix it or replace it. He was very helpful and nice.
Sherri F,
Customer service response - Thank you for your feedback, Sherri! We're glad to hear DJ was helpful and nice, providing you with the information needed to make an informed decision.
Sears Home Services on 1778755641820
Very friendly and helpful!
Amie M,
Repair technician was very nice and knowledgeable. But the A I messaging was very useless.
Tony W,
Customer service response - Thank you for your feedback, Tony! We're glad to hear the technician was nice and knowledgeable, and we apologize for the inconvenience caused by the AI messaging.
Sears Home Services on 1778082854988
John did a fantastic job! He had a trainee with him. They were both very respectful and got the job done in just a short time. My stove is working great!
Beverly C,
Customer service response - Thank you for your feedback, Beverly! We're glad to hear John and his trainee were respectful and efficient, and that your stove is working great.
Sears Home Services on 1776800867160
