4807 Outer Loop Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (66 reviews)

ashley C

October 27, 2023
Source: Google

toni J

November 10, 2023
Source: Google

Lisa A

November 13, 2023
Source: Google

Frank F

February 06, 2024

On time and very knowledgeable.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our timeliness and expertise.

Sears Home Services on February 06, 2024

Frank P

February 05, 2024

My Technician was prompt, precise, and professional!! I am well pleased with Ron’s services!!

Source: Google

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you were pleased with Ron's prompt, precise, and professional service. Your satisfaction is our top priority.

Sears Home Services on February 05, 2024

Steve M

July 24, 2025

Your service was fine.but your price to put in a heating element in the dishwasher was over $400 00. I can almost buy a new one for that.

Source: Google

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on July 23, 2025

MS T

June 19, 2025

Frank was very well experience and pleasant

Source: Google

Customer service response - Thank you for your feedback! We're happy to hear that Frank's experience and pleasant demeanor made a positive impact.

Sears Home Services on June 19, 2025

Jonathan B

May 19, 2024

took my dishwasher in for repair and walked out with a new john deere tractor! this place is great!

Source: Google

Customer service response - Thank you for your enthusiastic review! We're thrilled to hear you're happy with both the service and your new John Deere tractor.

Sears Home Services on May 19, 2024

Thomas T

November 01, 2023

It took 2 weeks to get an appointment and then the “window” to be home for the tech was 8-5. That’s unheard of. Should be a 4 hour window max. The techs are always polite, professional, and happy to explain what they’re doing/have done.

Source: Google

Melissa M

June 19, 2025

Horrible!!! Was given three different days and timeframes for LG appliance to be looked at. Every day it was the same with no call or text and appointment being cancelled. When you chat or call you’re told they just didn’t have a technician available. Then why waste my time and give me this eight hour timeframe for nothing?! Would never follow through and call or give information and then told LG they did service call when they never did!!!

Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on June 19, 2025

Average Rating: 4.5/5 (66 reviews)
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