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10520 Westport Road Suite 101 Reviews
Read reviews from customers who used our services at 10520 Westport Road Suite 101
Total reviews
104
Average Rating
4.4/5
Mel U,
Customer service response - Thank you for the amazing 5-star review, Mel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789226490656
Service scheduling online was easy and technician (Chaz) was friendly and efficient when completing our service. For the powers that be in the office: your AI assistant called multiple times in a row, confirmed my response, and then repeated the same questions on each call. That was annoying.
Cara J,
Customer service response - Thank you for your feedback, Cara! We're glad to hear Chaz was friendly and efficient, and we apologize for the inconvenience caused by the AI assistant's repeated calls.
Sears Home Services on 1789149399091
David F,
Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788557478118
On time, pleasant personality, helpful information, completed job business, like and efficient manner
anthony M,
Customer service response - Thank you for your feedback, Anthony! We're glad to hear the service was timely, pleasant, and efficient.
Sears Home Services on 1787930883100
Both technicians were very professional and friendly. They are exceptional
Sanketh Y,
Customer service response - Thank you for your feedback, Sanketh! We're glad to hear both technicians were professional and friendly, and that you found their service exceptional.
Sears Home Services on 1787688538649
The wonderful lady who fixed my stove today was very knowledgeable and efficient. I was however not happy that my scheduled Friday appointment was canceled by you even after your AI kept telling me the repair person was coming and that I could not speak to a real person!!! I have to miss paid work time and thus it cost me money to miss the hours on Friday! Again the wonderful lady who did fix my stove was fabulous 😊
Faith M,
Customer service response - Thank you for your feedback, Faith! We're glad to hear you were happy with the knowledgeable and efficient service, but we're sorry for the inconvenience caused by the appointment cancellation.
Sears Home Services on 1787099083213
Professional and informative.
Carolyn T,
Customer service response - Thank you for your feedback, Carolyn! We're glad to hear the service was professional and informative.
Sears Home Services on 1786483875986
Joe G,
Customer service response - Thank you for the amazing 5-star review, Joe! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786461564258
Very prompt and did a great job
Kathy B,
Customer service response - Thank you for your feedback, Kathy! We're glad to hear you found our service prompt and that we did a great job.
Sears Home Services on 1786383821750
Very knowledgeable and spoke English instead of technician
Shorty,
Customer service response - Thank you for your feedback, Shorty! We're glad to hear the technician was knowledgeable and communicated effectively.
Sears Home Services on 1783365165635
Technician was awesome and explained issue well!! Well pleased
Betty S,
Customer service response - Thank you for your feedback, Betty! We're glad to hear the technician was awesome and explained the issue well.
Sears Home Services on 1782989794064
Technicians were very informative and direct
Yancy W,
Customer service response - Thank you for your feedback, Yancy! We're glad to hear our technicians were informative and direct.
Sears Home Services on 1782765238245
Greg S,
Customer service response - Thank you for the amazing 5-star review, Greg! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782515606057
1st Class!
Ernest K,
Customer service response - Thank you for your feedback, Ernest! We're glad to hear you found the service first class.
Sears Home Services on 1782242867438
Justin I,
Customer service response - Thank you for the amazing 5-star review, Justin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782169026567
Professional and Courteous Technician
Kenneth M,
Customer service response - Thank you for your feedback, Kenneth! We're glad to hear the technician was professional and courteous.
Sears Home Services on 1781176368278
Knowledgeable, personable and efficient. Very pleasant to work with.
Mark S,
Customer service response - Thank you for your feedback, Mark! We're glad to hear the service was knowledgeable, personable, and efficient, and that it was pleasant to work with us.
Sears Home Services on 1781035098996
Great job replacing the gasket on my refrigerator
Bobby F,
Customer service response - Thank you for your feedback, Bobby! We're glad to hear you were pleased with the gasket replacement on your refrigerator.
Sears Home Services on 1780450541095
Very personable and efficient. Hopefully his suggestions will remedy our problems. Would definitely use this service again.
C W,
Customer service response - Thank you for your feedback! We're glad to hear the service was personable and efficient, and we hope the suggestions will help remedy your problems.
Sears Home Services on 1780420684509
DJ (tech) was great and found the issue immediately, but unfortunately, because of the cost, we will never use Sears Repait service again. Way over priced based on the price of the parts we found online. By the time we realized it, we had already paid for the service call, which was also exorbitant so we went ahead and let them fix it, but never again.
parker S,
Customer service response - Thank you for your feedback, Parker! We're glad to hear DJ was great and identified the issue quickly. We apologize for your concerns about pricing and appreciate your input.
Sears Home Services on 1777904146525
Bonnie C,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774831834924
June K,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1774831834895
Tom U,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773796187935
Brenda D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773623867058
Sandra,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766025462271
