6022 Crawfordsville Rd Reviews

Read reviews from customers who used our services at 6022 Crawfordsville Rd


Total reviews

333


Average Rating

4.5/5

Ice maker
October 25, 2023
Overall rating

He said he put a "new seal" on our fridge. BUT his comments on completed invoice said differently!!! He is our 4th technician to try and fix our ice maker!!! Send someone who can fix it.

Jennifer S,

Plainfield, IN

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on 1698356304569

4 different techs, 3 months and 1 still inoperable stove
October 23, 2023
Overall rating

Steven was fine, but we have had 4 people come out and try to fix this stove and its still broke. We purchased this home and the warranty was transferred to us and this has been nothing but a waste of our time. 4 techs couldnt fix this. We told Steven just to close it out and we will buy another stove

Anthony D,

Indianapolis, IN

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on 1698096985047

Maintenance yearly appt
October 04, 2023
Overall rating

N/A had to cancel. Did not come during scheduled time 8-5

Gerald H,

Indianapolis, IN

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.

Sears Home Services on 1696541279834

Maintenance appt
October 04, 2023
Overall rating

N/A didn't arrive during scheduled time. Had to cancel

Gerald H,

Indianapolis, IN

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on 1696464063206

Sears is horrible
October 04, 2023
Overall rating

This technician might be fine, but sears is horrible and follow through eight times and my washer's still not fixed

Christine B,

Danville, IN

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on 1696464024864

Nothing done
September 28, 2023
Overall rating

There was no service provided. 6 times we took days off just to have the appointment xancel or not show.

Brian W,

Coatesville, IN

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on 1695936790304

Flooded house
September 25, 2023
Overall rating

Part installed was faulty. Washer started, technician left. 2 hours later I come home to house flooded. I have called an NO response from Sears.

Christine B,

Avon, IN

Customer service response - Thank you for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand and email us at [email protected], we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.

Sears Home Services on 1695683552248

Very disappointed
September 19, 2023
Overall rating

The technician has 0 knowledge fir anything..I wish I can give negative ratings for him!!!

Abhishek A,

Whitestown, IN

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.

Sears Home Services on 1695160294291

Rude and unprofessional
September 12, 2023
Overall rating

Rude technician. came in to check my dryer . he had a dirty shoe on as it was drizzling rain when he came and i politely asked him at the door to dust it before entering he said no , he came in and stained my carpet allover , he checked dryer and said it was clogged and i need to fix that myself that he can't clear the clog . he then asked me to sign work completed i told him no since my dryer still isn't working and he won't fix it , he left and he signed on customer signature and i received that via my email. i never signed and my signature was forged.

Oluwole A,

Indianapolis, IN

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on 1694554487299

Not Fixed
August 15, 2023
Overall rating

We are having an issue with dust or similar coming out of the Ice dispenser. The tech said the water m/ice was not filtered . This is a blatant lie! The whole house is filtered with a very high end system. It's filtered again in the refrigerator. I need a tech that can solve my issue or replace the unit as my contract states.

Mark R,

Fountaintown, IN

Customer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on 1692135766751