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6022 Crawfordsville Rd Reviews
Read reviews from customers who used our services at 6022 Crawfordsville Rd
Total reviews
333
Average Rating
4.5/5
Poor customer service.
Diagnostic was incorrect, costing us over $400. Next visit they wanted over $400 more! Now we're on the hook for first visit and still have no washer!
Jack M,
Avon, INCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1739573203083
Didn't do anything
When he arrived my icemaker was working again for some reason....he didn't want to check it to see if it was failing. Also needed him to look at the freezer door which the representative said he would do but he didn't have a "work order" for it so he just up and left.
Robert B,
Indianapolis, INCustomer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1735943884650
No Show
The appointment no show has been elevated to a fine art. My 8 to 12 was the 5th no show for this repair. No text, no call, no show.
Daniel S,
Avon, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1734660171381
Nice try…
Our leaking dishwasher still leaks. 😕 We are not happy.
Ruth P,
Indianapolis, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1728596961456
Not his fault
Very unfortunate. Mark was the 6th Technician since 5/20/24. He replaced several parts and now fridge is only at 60 degrees, or 10 DEGREES WARMER than before this latest "repair." This fridge was BRAND NEW when delivered on March 13, 2024.
John C,
Indianapolis, INCustomer service response - Dear, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1725139260498
Need to re-schedule for a 3rd visit
Second visit, problem still not solved! Both times something was poured into system and repairmen left without checking to see if cool air rather than warm air (my complaint) was coming out. Again, need to be inconvenienced for a 3rd time. Very disappointing!
Josie G,
Indianapolis, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1721333248476
GE dishwasher
YOUR SERVICE SUCKS!!!!!!! MY DISHWASHER STILL DOES NOT WORK
Christine W,
Brownsburg, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1717709508389
Not Repaired
The tech actually made the refrigerator worse. Now, it doesn't work at all. Better yet, Sears won't send a tech back to do the job right!!
Tom R,
Indianapolis, INCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1707594645007
Terrible Service. Flooded our house.
Technician came to our house to fix our washer and didn't test a full cycle before leaving. The washer was still making same noise and broken. If he would have tested it he would have know that it wasn't fixed. He also didn't check for leaks and flooded our entire laundry room which then leaked into our family rooms ruining our floor. When I reach out for help no one gets back with me.
Ethan J,
Indianapolis, INCustomer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1703198523710
Washer still not working
It's sad to have someone come out 7 times and the problem is still not fixed I will never use sears again
Monikia J,
Brownsburg, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1698358186564