1251 US Highway 31 N Reviews

Read reviews from customers who used our services at 1251 US Highway 31 N


Total reviews

391


Average Rating

4.3/5

September 19, 2026
Overall rating

Denise B,

Customer service response - Thank you for the amazing 5-star review, Denise! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789855459773

September 08, 2026
Overall rating

Professional & friendly. Fixed the issue with no problem

Shea A,

Customer service response - Thank you for your feedback, Shea! We're glad to hear our service was professional, friendly, and resolved your issue without any problems.

Sears Home Services on 1788887790469

September 03, 2026
Overall rating

Matt was friendly and knowledgeable. He completed the job to my satisfaction

Brian R,

Customer service response - Thank you for your feedback, Brian! We're glad to hear Matt was friendly, knowledgeable, and completed the job to your satisfaction.

Sears Home Services on 1788469935435

September 02, 2026
Overall rating

Super polite and did a great job of keeping me informed of process

Jo,

Customer service response - Thank you for your feedback, Jo! We're glad to hear the technician was polite and kept you well-informed throughout the process.

Sears Home Services on 1788446225401

August 23, 2026
Overall rating

The tech was on time and even though the ac was not the issue he pointed out what the problem was and informed me what service I needed.

Sabrina E,

Customer service response - Thank you for your feedback, Sabrina! We're glad to hear the tech was punctual and informative in identifying the issue.

Sears Home Services on 1787585477394

August 17, 2026
Overall rating

Larry S,

August 12, 2026
Overall rating

Quick and efficient service.

Tony S,

Customer service response - Thank you for your feedback, Tony! We're glad to hear you received quick and efficient service.

Sears Home Services on 1786640003095

August 12, 2026
Overall rating

Sue M,

Customer service response - Thank you for the amazing 5-star review, Sue! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786557535045

August 09, 2026
Overall rating

Otis did a great job. He was professional and thorough.

Dominic D,

Customer service response - Thank you for your feedback, Dominic! We're glad to hear Otis did a great job and was professional and thorough.

Sears Home Services on 1786234814531

August 05, 2026
Overall rating

Ed S,

Customer service response - Thank you for the amazing 5-star review, Ed! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785954824734

August 02, 2026
Overall rating

Otis was professional and courteous and sent the extra mile. Extremely impressive.

Amanda E,

Customer service response - Thank you for your feedback, Amanda! We're glad to hear Otis was professional, courteous, and went the extra mile.

Sears Home Services on 1785690478297

August 19, 2026
Overall rating

I still do not have any air. I had to go back to fans. Put in my window. My house is still hot, so I'm very unsatisfied. To whom it may concern otis.\n Did a wonderful job I do? Have air now. It was my motor that went out. He was patient enough.\n Had to come back out for the third time. Call the universal motor. Where's too big?But he got me right , and I am grateful , thank you Otis 😊

Christine G,

Customer service response - We apologize for the trouble you've faced, Christine. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1785459100664

July 27, 2026
Overall rating

Very friendly courteous technician

Charlie,

Customer service response - Thank you for your feedback, Charlie! We're glad to hear you found our technician friendly and courteous.

Sears Home Services on 1785244033058

July 27, 2026
Overall rating

Great tech very personable!! Fixed our problem quickly and efficiently!!

Walter F,

Customer service response - Thank you for your feedback, Walter! We're glad to hear the tech was personable and fixed your problem quickly and efficiently.

Sears Home Services on 1785178069143

July 26, 2026
Overall rating

Abib identified the problem quickly, gave me a quote and scheduled a time for the repair. On the day of the repair, he installed the new parts quickly and answered all my questions. I'm glad I found Sears Appliance Repair. I will definitely use them again.

Margaret M,

Customer service response - Thank you for your feedback, Margaret! We're glad to hear Abib provided efficient service and answered all your questions.

Sears Home Services on 1785159238944

July 25, 2026
Overall rating

Service fast and easy.

Brandon H,

Customer service response - Thank you for your feedback, Brandon! We're glad to hear you found the service fast and easy.

Sears Home Services on 1785079863661

July 22, 2026
Overall rating

I was getting ready to cancel my plan, but decided to continue it. I've had my refrigerator worked on about 3 or 4 times, but I think this last time just might have fixed it. My tech did a great job.

Terri S,

Customer service response - Thank you for your feedback, Terri! We're glad to hear your tech did a great job and that you decided to continue your plan with us.

Sears Home Services on 1784755641157

July 21, 2026
Overall rating

Otis was great very helpful and walked me through what issues there were and how to maintain my unit.

K M,

Customer service response - Thank you for your feedback! We're glad to hear Otis was helpful and provided guidance on maintaining your unit.

Sears Home Services on 1784675345453

July 07, 2026
Overall rating

Marcus J,

Customer service response - Thank you for the amazing 5-star review, Marcus! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783458183435

July 06, 2026
Overall rating

He was efficient, competent and effective. He did a great job.

Sherri H,

Customer service response - Thank you for your feedback, Sherri! We're glad to hear the technician was efficient, competent, and did a great job.

Sears Home Services on 1783374693081

July 02, 2026
Overall rating

Tech was very polite and professional. Excellent service

Lynn K,

Customer service response - Thank you for your feedback, Lynn! We're glad to hear the tech was polite, professional, and provided excellent service.

Sears Home Services on 1783096548072

July 02, 2026
Overall rating

I receive excellent service from Otis, he was very curious and knowledgeable about his job i will recommend Sears service center to all my friends.

RICKIE G,

Customer service response - Thank you for the amazing 5-star review, Rickie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782905976522

June 26, 2026
Overall rating

Otis was absolutely wonderful, punctual, very knowledgeable, and resolved the situation in a timely manner.

Kennie S,

Customer service response - Thank you for your feedback, Kennie! We're glad to hear Otis was wonderful, punctual, knowledgeable, and resolved the situation promptly.

Sears Home Services on 1782500622056

June 22, 2026
Overall rating

Very professional and was able to resolve our dryer issue quickly.

C.A. F,

Customer service response - Thank you for your feedback! We're glad to hear the technician was professional and resolved your dryer issue quickly.

Sears Home Services on 1782222556980

June 18, 2026
Overall rating

K L,

Customer service response - Thank you for the amazing 5-star review, K Lynn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781881704923

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