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105 Northwest Highway Reviews
Read reviews from customers who used our services at 105 Northwest Highway
Total reviews
252
Average Rating
4.4/5
The service technician was a very pleasant and knowledgeable person. He found the problem and explained my options for its repair. Due to the cost I decided not have the refrigerator repaired due to its age, etc. I'm considering and doing research on new refrigerators offered by manufacturers, and various sales outlets. Again, I highly recommend this particular service tech for your refrigerator needs. He is knowledgeable, professional, and a very nice young man.
Richard W,
Customer service response - Thank you for your feedback, Richard! We're glad to hear our technician was pleasant, knowledgeable, and professional, and we appreciate your recommendation.
Sears Home Services on 1785963748211
Marie B,
Customer service response - Thank you for the amazing 5-star review, Marie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784847415985
Waited for service for 5 days in extreme heat. Tough when you're trying to move into a house. Technician did show up on scheduled date. He analyzed the problem which was a blown fuse caused by a faulty contactor and replaced those components. The system has been running fault free since the repair.
Frank K,
Customer service response - Thank you for your feedback, Frank! We're glad to hear the technician resolved the issue and that your system has been running smoothly since the repair.
Sears Home Services on 1784461823064
Unit found unrepairable, no replacement part available. Too old. Discussed options.
Barry W,
Customer service response - Thank you for your feedback, Barry! We're glad to hear that options were discussed with you, even though the unit was unrepairable due to its age.
Sears Home Services on 1784409363056
Stephanie V,
Customer service response - Thank you for the amazing 5-star review, Stephanie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782070343846
Georgia G,
Customer service response - Thank you for the amazing 5-star review, Georgia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781744251184
Peter was very professional and worked quickly. Gave updates along the way.
Brittani M,
Customer service response - Thank you for your feedback, Brittani! We're glad to hear Peter was professional, quick, and kept you updated throughout the process.
Sears Home Services on 1781726629675
Very courteous and professional
Christine W,
Customer service response - Thank you for your feedback, Christine! We're glad to hear our technician was courteous and professional.
Sears Home Services on 1781722571803
Kim D,
Customer service response - Thank you for the amazing 5-star review, Kim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780751001566
Leslie R,
Customer service response - Thank you for the amazing 5-star review, Leslie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781124172511
I was very pleased with the technician sent out. He was honest and provided details about what parts needed to be replaced. He seemed experienced in this line of work. Although, I was not happy about the AI scheduling. I repeated my name and address multiple times and evidently the wrong information was entered. This made it difficult for tech to find my location. But, somehow he was able to locate my home. My last name was misspelled as well.
Kim D,
Customer service response - Thank you for the amazing 5-star review, Kim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780751001717
Service was on time. Technician was knowledgable, efficient, and caring.
Amy C,
Customer service response - Thank you for your feedback, Amy! We're glad to hear the service was timely and the technician was knowledgeable, efficient, and caring.
Sears Home Services on 1780581326977
The technician was great, very professional and informative. Showed up on time. Unfortunately I did not get the repair service and only did the estimate as the repair would have cost me as much as buying a brand new refrigerator.
Charlie2020,
Customer service response - Thank you for your feedback! We're glad to hear the technician was professional and informative, and we understand your decision regarding the repair estimate.
Sears Home Services on 1780505750832
The amount of times that I was contacted and kept up on exactly where the technician was, and when he would be, there was incredible. The technician after he got to my house, he found the problem within five minutes repair. It has been years since I’ve seen such professionalism I would refer you to everyone that I know thank you so much for the great service
Danielle A,
Customer service response - Thank you for your feedback, Danielle! We're glad to hear you appreciated the communication and professionalism, and that the technician quickly resolved the issue.
Sears Home Services on 1780365106020
He did a great job. Showed up in a timely manner. Very professional, thoroughly explained what he found and how to resolve. Gave helpful advice on how to maintain dryer and washer. Completely satisfied.
Robert B,
Customer service response - Thank you for your feedback, Robert! We're glad to hear the technician was professional, thorough, and provided helpful advice on maintaining your dryer and washer.
Sears Home Services on 1779990320622
Eva R,
Customer service response - Thank you for the amazing 5-star review, Eva! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779910057236
Frank G,
Customer service response - Thank you for the amazing 5-star review, Frank! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779720636802
Technician Michael R. was great. After explaining the issue we were experiencing, he confirm by starting the dryer. Once he heard the sound he knew the cause. He had the issue resolved and the appliance back together and ready for use quickly.
George S,
Customer service response - Thank you for your feedback, George! We're glad to hear Michael R. quickly identified and resolved the issue with your dryer.
Sears Home Services on 1779290780097
Great job. Hunter is a pro. He was very friendly and efficient!
Eric,
Customer service response - Thank you for your feedback, Eric! We're glad to hear Hunter was friendly and efficient in providing professional service.
Sears Home Services on 1779278166512
Aubrey A,
Customer service response - Thank you for the amazing 5-star review, Aubrey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778752028720
Doug M,
Customer service response - Thank you for the amazing 5-star review, Doug! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778502497710
Happy with technician. Seem very experienced and knowledgeable. Have warranty for service.
Linda P,
Customer service response - Thank you for your feedback, Linda! We're glad to hear you're happy with the technician and found them experienced and knowledgeable.
Sears Home Services on 1777481380123
Laura C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1775521540048
Hunter was outstanding! Explained what he would be doing. This was a free tuneup service on AC promised be Sears.
Frank M,
Customer service response - Thank you for your 5-star review, Frank! We're glad to hear that Hunter provided outstanding service and explained the AC tuneup process clearly.
Sears Home Services on 1774915072767
Bob M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1774491078628
