301 College Square Reviews
Showing most recent reviews from verified customers of Sears Home Services
Helen J
Michael did is an amazing job. Courteous and friendly. Don't ask about Sears Customer Service....they suck.
Customer service response - Thank you for your kind words about Barry's service. We appreciate your feedback and will work on improving our customer service.
Sears Home Services on August 15, 2024
gillian K
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 11, 2024
Beverly B
Very efficient and quiet
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 11, 2024
Kim T
Nikita knows his stuff. Even how to work with the automated service...which I really needed help with.
Customer service response - Thank you for your kind words. We're glad Nikita could assist you with the automated service and resolve your issue efficiently.
Sears Home Services on August 11, 2024
Yaw B
Very professional and great customer service
Customer service response - Thank you for your review! We're thrilled to hear you had a positive experience with our professionalism and customer service.
Sears Home Services on August 07, 2024
Joseph C
Customer service response - We appreciate the 5-star rating, Joseph! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 04, 2024
Hanna&Harold W
Greg was great! He was very knowledgeable and experienced. Highly recommend him!
Customer service response - Thank you for recommending Greg and acknowledging his expertise and experience. We're thrilled to hear about your satisfaction with our service!
Sears Home Services on August 04, 2024
Andy M
Very nice and professional
Customer service response - Thank you for your kind words; we're thrilled to hear about your positive experience with our professionalism.
Sears Home Services on July 31, 2024
jeffrey C
Excellent job understood problem and fixed it quickly. I will use this service again.
Customer service response - Thank you for your positive feedback! We're thrilled we could solve the problem quickly and look forward to assisting you again.
Sears Home Services on July 17, 2024
Bonnie B
His service was great. Nice, knowledgeable, arrived when posted. I do have complaint on your invoices. I paid at time of service in full. I have yet to receive an invoice that says paid. $0.00 owed. I have tried to call about this & receive an automated recording about my service appointment. It would be nice if I could receive a correct paid invoice. The nice tech sent me a screen shot. This is not an original paid invoice.
Customer service response - I'm glad to hear you were pleased with the service, but I sincerely apologize for the confusion and inconvenience regarding your invoice. Thank ll for bringing this to our attention; we will ensure you receive the correct paid invoice promptly.
Sears Home Services on July 15, 2024
